Telecom Field Technician

at  Vero Networks

Vero Networks is looking for a Telecom Field Technician to join our team. The Telecom Field Technician will be based out of our Leadville market and will be responsible for providing on-site client installation, repairs, and maintenance of their equipment.
The ideal candidate is prompt and reliable, has superior support skills and excellent communication. He/she should possess a demonstrated history of achieving high levels of client satisfaction and is motivated to provide superior service.

Responsibilities:

• Responsible for all network field activity on Vero Broadband network.
• Install and test new customer services in residential or business locations.
• Fiber splicing
• Troubleshoot and resolve network outages and issues.
• Preform job responsibilities outdoors in different weather conditions (e.g., extreme cold and/or heat, inclement weather)
• Climb and work at elevations (e.g., from ladders, lift trucks) exceeding 18 feet.
• Read and interpret Network Diagrams and/or detailed instructions.
• Operate a company vehicle in accordance with safe driving practices.
• Work with Engineering, Technical Support, and Service Delivery to complete installations and service calls.
• Provide excellent customer service.

Qualifications:

• Two (2) years Fiber Optic and Cat6 Cable Installation (Preferred)
• Experience preferred but not necessary, configuring wireless equipment such as Ubiquiti, Cambium and Nokia.
• Experience with installing & handling various fiber optic cable types including single mode & multimode.
• Willingness to work in confined spaces, if necessary.
• Keen attention to detail and adherence to established standards.
• Powerful sense of accountability for safety, quality, and productivity
• Openness and availability to work flexible long hours, based on project requirements.
• Able to lift up to 50lbs and can carry a ladder.
• Must have a valid driver’s license with a clean driving record

What we Offer:

• Medical/Dental/Vision Plans
• Paid LTD/Employee Life Insurance
• Retirement Plan with Match

• Responsible for all network field activity on Vero Broadband network.
• Install and test new customer services in residential or business locations.
• Fiber splicing
• Troubleshoot and resolve network outages and issues.
• Preform job responsibilities outdoors in different weather conditions (e.g., extreme cold and/or heat, inclement weather)
• Climb and work at elevations (e.g., from ladders, lift trucks) exceeding 18 feet.
• Read and interpret Network Diagrams and/or detailed instructions.
• Operate a company vehicle in accordance with safe driving practices.
• Work with Engineering, Technical Support, and Service Delivery to complete installations and service calls.
• Provide excellent customer service