Wherever you find advanced telecom networking and leading edge technology being installed, you’ll find Protel Industries. Founded in 2012 by CEO Colby Wasnea and our trusted sub-contractors, partners and consultants. Protel Industries brings over 30 years of combined experience in electrical distribution, telecommunications construction and maintenance. For years, we have been providing quality service to our clients with the professional care they deserve. Our team is up for every job, managing projects with the skill and experience our clients have come to expect. Protel Industries success relies on strong execution and continuous improvement, driven by diversity, expertise and teamwork.
POSITION SUMMARY:
A Protel Industries Telecommunications Technician is responsible for the installation and support of products related to home networking, phones, etc. This positions priority will be to offer exceptional customer service while completing installs and repairs.
REQUIREMENTS:
- Ability to or have a registered company with valid GST number
- Valid work Safe BC coverage and commercial liability insurance
- Criminal abstract background check
- Maintain a valid BC Class 5 driver’s license and provide a driver’s abstract quarterly
- Willing to travel if and when required
- Prior experience in telecommunications and/or working in the field independently is an asset
- Must be comfortable with computers, and able to handle various Windows-based applications Excellent communication skills, both written and verbal
QUALIFICATIONS:
- Unparalleled interpersonal communication skills - can provide technology education for customers with varied comprehension levels, recommending products to your customers upselling TELUS services and products to meet customer needs
- Must have technical proficiency and familiarity with consumer electronics: computers, network devices, home theatre
- Knowledge of network technology, architecture and elements, and their inter-workings
- Care about providing exceptional customer experiences, overcoming objections, and handling both favorable and unfavorable customer interactions
- Comfortable with solutions-based selling,
- Work collaboratively in a team environment and can also work with minimal supervision
- Broad problem-solving abilities and analytical skills
- Able to maintain a high level of performance while working with time constraints in a dynamic work environment
- Normal color vision which is required to work with color-coded wiring
- Can balance a physically demanding workload, which includes standing, lifting, climbing, bending, crawling in confined spaces, and working in a variety of indoor/outdoor environments
- Able to work various shifts: days, evenings, weekends, statutory holidays, to meet business needs and customer availability including out of town assignments
- Fluent in English with a clear and genuine communication style, additional languages considered beneficial
- Professional written and oral communication skills
- Dedicated to continuous learning with abilities to learn formally and informally in a dynamic environment
Job Type: Full-time
Pay: $20.00-$25.00 per year
Additional pay:
Benefits:
- Casual dress
- Company car
- Flexible schedule
- On-site parking
Flexible language requirement:
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Morning shift
- On call
- Weekends as needed
Application question(s):
- The ability or willingness to climb a ladder and work from heights
Licence/Certification:
- Driving Licence (required)
Work Location: On the roa
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