Kelly Group is currently looking to recruit the very best talent and have a unique opportunity for an experienced Field Manager to join our expanding team working on our Openreach contract.

YOU WILL HAVE THE FOLLOWING QUALIFICATIONS AND BE ABLE TO PROVE EXPERIENCE AND COMPETENCE:

• Can display exceptional working knowledge of client network and fibre installation procedures, or of a similar discipline
• Broad knowledge of Client Standard Operating Procedures, and both lawful and the Kelly Group Health & Safety policy
• Previous management / leadership experience, with proven people management skills
• Approachable, understanding and able to communicate at all levels in a concise and professional manner
• A team player, with the ability to take risk and responsibility for individual and team actions
• Able to understand industry direction, and meet targets associated with cost-efficiency, time scales and customer / client expectation
• Must possess the ability to drive change, and a positive attitude in any circumstance
• An enthusiastic, positive and proactive decision maker
• 12 months driving experience on a full UK driving

• To effectively manage a communications installation team; providing first-line support to both technicians and customer base; ensuring work is completed in a timely and professional manner - exceeding both client and customer expectations; liaising with various departmental associates to achieve customer satisfaction and installation completion
• To develop a communications installation team through effective performance management measures; to create and nurture team motivation; to provide support and assistance - identifying development and technical training requirements as required; ensuring team and personal improvement and competence; coaching, mentoring and disciplining
• To ensure the delivery of cost effective performance in line with quality standards; ensure training requirements, issues and challenges are communicated and resolved in an effective, commercial and constructive manner - in line with legal, client and company policy; to maintain records of company plant and equipment and monitor calibration, damage and loss, in line with company policy
• Provide a customer focused, regionally aware unit concentrating on field excellence and industry obligation