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Telecommunications Representative at UR Thompson Health
Canandaigua, New York, United States -
Full Time

Start Date

Immediate

Expiry Date

30 Aug, 26

Salary

20.0

Posted On

01 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Telephone Control Board Operation, Dispatching, Paging Systems, Customer Service, Confidentiality, Decision Making, Prioritization, Microsoft Office

Industry

Hospitals and Health Care

Description
Schedule: Part time weekends every Saturday and Sunday days 7am-3p including one evening either Tuesday or Wednesday 3p-7p. What will you do? * Operating telephone control board and paging system, dispatching incoming calls, and paging internal/external and on-call clinical staff during and after regular business hours. * Coordinates the operation of various telecommunication systems within Thompson Health System, including telephone, voice mail, pager, cell phone/Nextel phones, and public address paging system. Key Responsibilities/Competencies * Possesses an in-depth knowledge of the operations and procedures related to the health system switchboard, voice mail, paging, and cell phone/Nextel phone systems. * Ability to function calmly under stressful situations related to calling a Code on the public address system. * Ability to be flexible in decision-making and prioritizing assignments. * Ability to work independently and within a group. * Actively guards the confidentiality of sensitive info, including but not limited to patients, associates, and the health system. Requirements * High School diploma or equivalent, Associate degree preferred * Previous operator/switchboard and customer service experience * Basic computer skills and knowledge of MS products. Pay Range: $17.83 - $20.00 Starting Pay: Based on experience  Thompson Health is an EOE encouraging  individuals with disabilities, and veterans to apply.
Responsibilities
Operate the telephone control board and paging systems to dispatch calls and notify clinical staff. Coordinate various telecommunication systems including voicemail, cell phones, and public address systems within the health system.