Telefonischer Account Manager (m/w/d) at Deutsche Telekom Group

Landau in der Pfalz, Rhineland-Palatinate, Germany -

Full Time

Start Date

Immediate

Expiry Date

21 Aug, 26

Salary

0.0

Posted On

23 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Tele-sales, Customer Service, Communication, Persuasion, Negotiation, CRM Systems, Cross-Selling, Up-Selling, ICT Product Knowledge, Customer Acquisition

Industry

Telecommunications

Description

About Deutsche Telekom Privatkunden-Vertrieb GmbH Do you think this job is made just for you? Then use the chance to apply online now! In case of equal qualification, disabled candidates will be considered preferentially. We look forward to getting in contact with you! About the Position As a Telephonic Account Manager (m/f/d), you will be the primary point of contact for our customers and a central interface for their satisfaction. You will professionally manage our existing customer base, identify their needs, and develop tailored solutions. With your sales experience and strong focus on customer care, you will cultivate long-term relationships and significantly contribute to our success. Your excellent communication skills will enable you to present products and services convincingly and tap into new potential. This full-time position offers you the opportunity to utilize your talent in telephonic sales and sustainably strengthen our customer relationships. We are looking for someone with 3-5 years of relevant experience, ready to take on responsibility and delight our customers every day. Must-Have Skills Proven sales experience in a tele-sales environment Excellent customer service and support skills Strong communication and persuasion abilities Nice-to-Have Skills Negotiation and persuasion skills Knowledge of common CRM systems (e.g. Salesforce, Microsoft Dynamics) Experience in Cross- & Up-Selling ICT product knowledge Experience in new customer acquisition What We Offer Attractive Compensation: A competitive salary package that recognizes your performance and experience Comprehensive Onboarding: A structured and intensive onboarding process to optimally prepare you for your tasks Development Opportunities: Continuous training programs and internal development opportunities that foster your career growth Flexibility & Work-Life Balance: Flexible working hour models and the option for mobile work (by arrangement) to better balance professional and private life Modern Work Environment: An ergonomically equipped workstation in a modern office with up-to-date technology Strong Team: An open and collaborative company culture with flat hierarchies and regular team events Additional Benefits: Various perks such as company pension schemes, health promotion programs (e.g., JobRad), and good public transport connections Secure Job: A long-term perspective in a stable and growing company This position is also possible on a part-time basis. Severely disabled people will be given priority if they are equally qualified. Your contact: Arman Husovic E-mail: a.husovic@telekom.de https://www.xing.com/companies/deutschetelekomag https://www.linkedin.com/company/telekom

Responsibilities

Manage the existing customer base as the primary point of contact to ensure customer satisfaction. Identify customer needs and develop tailored solutions to cultivate long-term relationships and drive success.