Telegram Channel Manager - Junior at SOFTSWISS

Belgrade, Central Serbia, Serbia -

Full Time

Start Date

Immediate

Expiry Date

04 May, 26

Salary

0.0

Posted On

03 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Telegram Channel Management, Content Coordination, Campaign Management, Automated Workflows, Performance Monitoring, Content Calendar Maintenance, Brand Guidelines Adherence, CRM Coordination, SendPulse Management, Message Sequencing, Segmentation, Performance Reporting, SMM, Content Marketing, iGaming Experience, English Proficiency

Industry

Software Development

Description

Overview: SOFTSWISS continues to expand the team and is looking for a Junior Telegram Channel Manager. We need a true, experienced and accomplished professional who shares our culture and values. Purpose of the role: You will manage and optimize the company’s Telegram channel, coordinate content and campaigns, maintain automated workflows, and monitor performance to improve processes and efficiency. Key responsibilities: Content & Communication Manage the Telegram channel: publish updates, key announcements, and curated content. Prepare copy and visual assets in line with brand guidelines. Maintain and update the content calendar based on campaign timelines and internal initiatives Campaigns & Coordination Coordinate internal campaigns and content activities. Work closely with Product and CRM teams to ensure smooth execution and alignment across teams Automation & Channel Operations Manage and maintain automated communication flows via SendPulse. Configure message sequences, triggers, and segmentation to support channel performance and consistency. Analytics & Planning Prepare weekly and monthly reports on channel performance and content effectiveness, including growth dynamics and interaction metrics. Participate in planning meetings and contribute insights to improve operational processes Required Experience: 1+ year of experience in SMM, CRM, or content marketing (iGaming experience is a strong plus) Strong understanding of Telegram tools (channels, chat bots, admin panel) Experience with SendPulse or similar platforms (e.g., UniSender, Mailchimp) English proficiency (B1 level or higher) Knowledge of Russian is an asset Our Benefits: Full-time remote work opportunities and flexible working hours Private insurance Additional 1 Day Off per calendar year Sports program compensation Comprehensive Mental Health Programme Free online English lessons with a native speaker Generous referral program Training, internal workshops, and participation in international professional conferences and corporate events.

Responsibilities

The role involves managing and optimizing the company's Telegram channel by publishing updates, preparing content assets, and maintaining the content calendar based on campaign timelines. Additionally, the manager will coordinate internal campaigns and maintain automated communication flows using platforms like SendPulse.