Telemarketer at Service Corporation International Canada

San Jose, California, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Mar, 26

Salary

20.0

Posted On

06 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales Techniques, Lead Generation, Cold Calling, Customer Service, Time Management, Telephone Skills, Professionalism, Product Knowledge, Follow-Up, Problem Solving, Negotiation, Data Entry, Customer Surveys, Persistence, Motivation, Results Driven

Industry

Individual and Family Services

Description

Our associates celebrate lives. We celebrate our associates. Sources prospects, builds network, and initiates calls to people, businesses, and clients with the goal of selling products or services. Applies a variety of sales techniques to accomplish goals. Enters sales in computer and follows up on product/service customer issues. JOB RESPONSIBILITIES Lead Generating and Sales Initiate, develop, and follow up on business leads. Cold call, direct email, and perform other lead generation activities. Obtain names and numbers of potential customers from telephone directors or purchased lists. Schedule appointments for sales representatives to meet with potential clients. Persuade potential customers to purchase a product or service or to make a donation. Explain products or services in detail. Answer questions from customers. Explain or negotiate prices. Enter customer and sales information into database. Obtain or verify customer information, including address, phone number, and payments methods. Record various system transactions and confidential recordkeeping. Follow up on orders to ensure product satisfaction. Resolve customer issues about orders or payment information. Conduct customer surveys to ascertain level of customer service and product/service satisfaction. EDUCATIONAL/Experience/MINIMUM Requirements Education: High school education Experience: One (1) year of sales or customer service experience Knowledge, Skills & Abilities: Persistent, motivated to close sales, handles rejection well, results driven Time management skills Customer service skills Telephone and lead prospecting skills Professionalism Knowledge of the products being sold Work Conditions Work Environment When considering the work environment associated with this job, the following factors may apply: Work indoors and outdoors during all seasons and weather conditions Limited amount of local and/or multiple location traveling required Professional Dress is required when in contact with families. Work Postures When considering the work postures associated with this job, the following factors may apply: Frequent, continuous periods of time standing, up 6 hours per day Sitting continuously for many hours per day, up to 6 hours per day Climbing stairs to access buildings frequently Physical Demands When considering the physical demands associated with this job, the following factors may apply: Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage Work Hours When considering the work hours associated with this job, the following factors may apply: Working beyond “standard” hours as the need arises COMPENSATION: Salary: $20/hr An individual’s pay within the scale is based on several factors that may include one or more of the following: background, skills, relevant experience, performance, education and work location. BENEFITS: Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care)*Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program As part of your pre-employment background check, your criminal conviction history will be verified, given that this role requires the following material job duties: Working with or around client families, colleagues, and working with confidential information. Convictions creating a direct, adverse, and negative relationship with the identified job duties may result in the withdrawal of a conditional job offer. Postal Code: 95125 Category (Portal Searching): Sales Job Location: US-CA - San Jose Who we are. What we do. We are a company committed to supporting families at difficult times. Nowhere will you find a group of caregivers and teams more passionate about the work they do or more invested in the well-being of the families they serve. The Dignity Memorial name is a symbol of trust and a mark of excellence. As the largest provider of funeral, cemetery and cremation services in North America, we're dedicated to celebrating the life and legacy of every loved one with professionalism, compassion and attention to detail that is second to none. "SCI” refers to Service Corporation International and its affiliates. Equal Opportunity Employer, M/F/D/V SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.

Responsibilities

The telemarketer is responsible for sourcing prospects, building a network, and initiating calls to sell products or services. They will also follow up on customer issues and ensure product satisfaction.