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Telemarketing Agent at Orange EG

6th of October City, Giza, Egypt -

Full Time

Start Date

Immediate

Expiry Date

26 Sep, 26

Salary

0.0

Posted On

28 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

English Communication, Data Entry, Customer Service, Listening Skills, Computer Skills, Market Research

Industry

Telecommunications

Description

Purpose of the job Collecting data on customer's opinion and satisfaction regarding Orange products, features and services to help company determine their position in the marketplace. Duties and responsibilities Use the appropriate way whether calls or E-mails to reach the customers and survey their opinion about Orange products, features and services. Maintain accurate responses for the surveys and report it on daily basis. Build a good image and high reputation for Orange customers through understanding the customers needs and concerns along with transforming the information in a clear and professional way. Follow project specifications and extra tasks assigned including the Data Entry of the successful surveys achieved to be prepared for the analysis phase. Minimize the response error and maximize the research output. Job specification Education Bachelor degree from a recognized university. Experience 0-2 years of experience in the same field Skills and abilities Very good English both spoken and written. Good knowledge of Orange internal systems. Good computer skills. Good communication and listening skills. Flexible with working hours.

Responsibilities

Conduct customer surveys via calls and emails to collect data on product satisfaction and market positioning. Maintain accurate daily reports and perform data entry for analysis purposes.