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Telemarketing Borrower Team Leader at Cermati.com

Special capital Region of Jakarta, Java, Indonesia -

Full Time

Start Date

Immediate

Expiry Date

23 Dec, 25

Salary

0.0

Posted On

24 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Telesales Leadership, Team Development, Project Coordination, Multitasking, Analytical Skills, Problem Solving, Coaching, Sales Process, Customer Communication, Motivation, Performance Monitoring, Revenue Tracking, Training, Goal Setting, Fintech Knowledge, Call Center Operations

Industry

Financial Services

Description

Uraian Pekerjaan Responsible for distributing database to telesales officer, directing and guiding the telesales method of selling, offering, and handling products to Customers Leads and monitors activities of Telesales Representatives to ensure effective performance. Support sales team and monitor the quality of phone calls and Customer communications. Provides motivation to Representatives through individual contact, goal setting, periodic meetings and recommendation of incentive plans. Trains staff on products and services (through formal training and one-on-one coaching/ mentoring) by focusing on the sales process to ensure maximum lead generation and high closure rates for new business. Compile all information for the generation of monthly reports, including monthly and quarterly revenue tracking and forecasting. Kualifikasi Min 1 years of Telesales Leader Experience Experience hiring and developing a telesales team. Experience coordinating projects & campaigns across teams. Ability to multitask and execute in a fast-paced, team-oriented environment Strong analytical skills. Proven ability to review detailed data and produce meaningful analysis Strong problem solving skills and ability identify root causes Working knowledge of medium-large operations in fintech or bank call center

Responsibilities

The Telemarketing Borrower Team Leader is responsible for guiding the telesales team in selling and handling products to customers. They lead and monitor the performance of Telesales Representatives while providing training and motivation to ensure effective sales processes.