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Telemarketing Consultant, Retail Telemarketing Centre - Credit Cards MY at CIMB Group Malaysia

Kuala Lumpur, Kuala Lumpur, Malaysia -

Full Time

Start Date

Immediate

Expiry Date

27 May, 26

Salary

0.0

Posted On

26 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales Target Achievement, Cross-selling, Customer Relationship Management, Service Quality, Cold Calling, Customer Enquiries Handling, New Customer Acquisition, Referral Generation, Compliance Adherence

Industry

Banking

Description

Telemarketing Officer PRINCIPLE ACCOUNTABILITIES •Achieve sales target including cross-sell target of all assigned products. •Maintain good relationship with customers and high standard of service quality at all times. •Cold call the leads given by Team Sales Manager effectively. •Handle customer enquiries diligently and efficiently. •Identify, solicit and maintain new customer and referral base. •Comply strictly to CIMB bank’s policies, including all compliance procedures and guidelines. QUALIFICATION & EXPERIENCE •Academic Qualifications: Preferably degree / diploma, credit in SPM -English, Bahasa Malaysia and Mathematics. •Experience: Relevant sales experience is preferred but not essential. Age below 35 years old. Demonstrate sales performance excellence and possess strong passion for sales.

Responsibilities

The primary duties involve achieving assigned sales targets, including cross-selling, while maintaining high customer relationship standards and service quality. Responsibilities also include effectively cold-calling leads and diligently handling customer inquiries.