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Telemarketing Consultant, Retail Telemarketing Centre - Insurance Team II M at CIMB Group Malaysia

Kuala Lumpur, Kuala Lumpur, Malaysia -

Full Time

Start Date

Immediate

Expiry Date

10 Jul, 26

Salary

0.0

Posted On

11 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Telemarketing, Sales, Customer Service, Cold Calling, Cross-selling, Lead Management, Relationship Management, Communication, Banking Compliance, Customer Enquiries

Industry

Banking

Description

Telemarketing Officer PRINCIPLE ACCOUNTABILITIES •Achieve sales target including cross-sell target of all assigned products. •Maintain good relationship with customers and high standard of service quality at all times. •Cold call the leads given by Team Sales Manager effectively. •Handle customer enquiries diligently and efficiently. •Identify, solicit and maintain new customer and referral base. •Comply strictly to CIMB bank’s policies, including all compliance procedures and guidelines. QUALIFICATION & EXPERIENCE •Academic Qualifications: Preferably degree / diploma, credit in SPM -English, Bahasa Malaysia and Mathematics. •Experience: Relevant sales experience is preferred but not essential. Age below 35 years old. Demonstrate sales performance excellence and possess strong passion for sales.

Responsibilities

The Telemarketing Consultant is responsible for achieving sales and cross-selling targets while maintaining high service standards. They must effectively manage cold calls, handle customer inquiries, and build a new customer and referral base.