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Telemarketing Consultant, Retail Telemarketing Centre - Insurance Team II M at CIMB Group Malaysia

Kuala Lumpur, Kuala Lumpur, Malaysia -

Full Time

Start Date

Immediate

Expiry Date

20 May, 26

Salary

0.0

Posted On

19 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales Target Achievement, Cross-selling, Customer Relationship Management, Service Quality, Cold Calling, Customer Enquiries Handling, New Customer Acquisition, Referral Base Maintenance, Compliance, Sales Performance Excellence, Passion For Sales

Industry

Banking

Description

Telemarketing Officer PRINCIPLE ACCOUNTABILITIES •Achieve sales target including cross-sell target of all assigned products. •Maintain good relationship with customers and high standard of service quality at all times. •Cold call the leads given by Team Sales Manager effectively. •Handle customer enquiries diligently and efficiently. •Identify, solicit and maintain new customer and referral base. •Comply strictly to CIMB bank’s policies, including all compliance procedures and guidelines. QUALIFICATION & EXPERIENCE •Academic Qualifications: Preferably degree / diploma, credit in SPM -English, Bahasa Malaysia and Mathematics. •Experience: Relevant sales experience is preferred but not essential. Age below 35 years old. Demonstrate sales performance excellence and possess strong passion for sales.

Responsibilities

The primary responsibilities involve achieving assigned sales and cross-sell targets while maintaining high standards of customer relationship and service quality. This includes effectively cold calling leads, diligently handling customer inquiries, and actively soliciting new customers and referral bases.