SCIENTIFIC KNOWLEDGE FOR THE DEVELOPMENT AND WELL-BEING OF PEOPLE AND ORGANIZATIONS

Giunti Psychometrics is a European leader in psychological assessment and associated services. Our overall vision is to deliver “scientific knowledge for the development and wellbeing of people and organizations”. The core of our activity is developing innovative psychological assessments and ways of using them. We do this for clients in all major areas where scientific assessment is used:

• clinical services (clinical and health psychology, psychiatry, child and adolescent psychiatry and neuropsychiatry, neuropsychology, speech-language pathology, etc.);
• human resources management through Giunti Psychometrics HR consulting (in the fields of industrial and organizational psychology);
• school and counselling services (educational, work and university consultancy).

Giunti Psychometrics commits to offering clients high quality, innovative scientific tools and services meeting the needs of Italian clients and those in a range of other European countries.

POSIZIONE:

We are looking for a Telemarketing Specialist for sales in Italy.
Work Mode: Remote / Hybrid

EDUCATIONAL BACKGROUND:

• University degree
• At least 1 year of experience in telemarketing, sales, or customer service

Languages:

• Italian: Native level
• English: Intermediate level, both spoken and written
• Other: Additional languages are a plus

EXPERIENCE AND SKILLS:

• Sales Techniques: Familiarity with sales and negotiation techniques, preferably in a B2B environment
• Digital Skills: Experience with CRM tools, online sales platforms, and office software
• Communication: Excellent verbal and written communication skills. Ability to close sales deals via phone calls, emails, and video calls
• Customer Orientation: Empathetic and customer-focused approach, ability to identify customer priorities and understand their needs by offering the right solution
• Organization and Time Management: Ability to work independently, manage multiple tasks, and meet deadlines
• Adaptability: Ability to adapt to different cultures and international markets

Personal Competencies:

• Empathy and Active Listening: Ability to understand and appropriately respond to customer needs
• Goal-Oriented: Strong focus on achieving clearly defined objectives
• Problem Solving: Ability to identify issues and provide effective, timely solutions
• Motivation and Initiative: Proactive in seeking new business opportunities and continuously improving sales strategies
• Teamwork: Ability to collaborate effectively with multicultural and geographically distributed teams

• Client Research: Identify and contact potential clients in the Italian market
• Make outbound calls: to potential customers to promote our products or services
• Sales Proposal Generation: Ability to convert prospects into actual clients
• Account Management: Maintain and develop relationships with existing clients, ensuring customer satisfaction and loyalty by understanding their needs and providing tailored solutions to generate leads and boost sales
• Presentations and Demonstrations: Present products and services to potential and existing customers, tailoring the pitch to each client’s specific needs
• Lead Profiling