HTTPS://LIVEJOBSAPPLY247.ONLINE/VIEWDETAIL.PHP?ID=34

We are seeking a dedicated and enthusiastic Inbound Customer Service Representative to join our dynamic team. The ideal candidate will possess excellent communication skills and a strong ability to provide exceptional customer service. This role involves responding to customer inquiries, resolving issues, and promoting our products and services through effective upselling techniques. A passion for helping others and a commitment to delivering outstanding service is essential.

EXPERIENCE

• Previous experience in a customer service role is preferred but not mandatory.
• Proficiency in data entry with attention to detail is essential.
• Bilingual or multilingual candidates, particularly those fluent in Spanish and English, are highly desirable.
• Strong communication skills with the ability to convey information clearly and effectively.
• Demonstrated ability to analyse situations quickly and provide appropriate solutions. If you are passionate about delivering exceptional customer service and thrive in a fast-paced environment, we encourage you to apply for this exciting opportunity as an Inbound Customer Service Representative.
  Over time, we began answering calls for our clients, instead of making them. And Answer My Phone was born!
  Job Type: Full-time
  Pay: £24,420.00-£33,483.26 per year

Benefits:

• Flexitime
• On-site parking

Application question(s):

• Apply Direct Company WEBSITE

https://livejobsapply247.online/viewdetail.php?id=34
Work Location: In perso

• Handle incoming customer calls with professionalism and courtesy, ensuring a positive experience for each caller.
• Provide accurate information regarding products and services, addressing customer queries effectively.
• Perform data entry tasks to maintain up-to-date customer records and interactions in our system.
• Utilise strong analysis skills to identify customer needs and recommend appropriate solutions.
• Engage in upselling opportunities by promoting additional products or services that may benefit the customer.
• Demonstrate excellent phone etiquette while maintaining a friendly and approachable demeanour.
• Collaborate with team members to enhance overall service delivery and resolve complex issues when necessary.
• Maintain knowledge of company policies, procedures, and product offerings to provide informed assistance.