Telephone Control Officer (TCO)

at  General Dynamics Information Technology

SKILLS:

Logistics, Operations, System Administration

EXPERIENCE:

7 + years of related experience

JOB DESCRIPTION:

GDIT has an exciting opportunity for a Telephone Control Officer (TCO). Responsible for performing daily duties as Telephone Control Officer (TCO). The candidate will provide technical and general direction regarding regulatory and procedure concerning SAG-U voice communication requirements. Organizes and sets priorities for ordering and installation of telephones, cell phones and voice communication services; monitors the repair of equipment, service plans orders, controls, installs and maintains records for all installations and repairs; reviews user billing statements for indicators of fraud, waste and abuse; plans for moves and future requirements to minimize disruptions. Ensures that the TCO team maintains an active ‘by-user’ inventory of all VoIP telephones, cell phones, communication devices, and Subscriber Identity Module (SIM) chips associated with those devices; as well as maintains records of all necessary access and pin codes for cell phones and associated equipment.
Responsible for input into the SAG-U Supply and Logistics Program by providing strategic direction, establishing priorities, setting goals, and achieving high levels of support and accountability. Assist in providing future and long-range vision, operating direction and guidance, and supply and logistics program development.

PREFERRED QUALIFICATIONS:

• Advanced industry certifications such as MCTS Server Administrator, MCSA, MCSE, or equivalent.
• Robust understanding of networking principles and fundamentals.
• A Windows server certification is desired.

GERMAN TESA REQUIREMENTS:

• A bachelors degree plus 3 years of recent specialized experience, OR; An associates degree plus 7 years of recent specialized experience, OR; A major certification plus 7 years of recent specialized experience, OR; 11 years of recent specialized experience.

Please refer the Job description for details