JOB SUMMARY

We are seeking a motivated and articulate Telephone Interviewer to join our dynamic team. The successful candidate will be responsible for conducting designated social surveys over the telephone, gathering valuable data and insights from participants. This role is essential in supporting our research initiatives and ensuring high-quality information collection. The ideal candidate will possess excellent communication skills, a friendly demeanour, and the ability to engage effectively with a diverse range of individuals.

REQUIREMENTS

• Be able to follow a script and accurately record data.
• To be self-disciplined, self-motivated, and happy to work without constant supervision.
• Have excellent communication skills and enjoy talking to people.
• Able to navigate around a laptop and have experience in the use of MS Office packages including Teams, Outlook and Excel.
  If you are passionate about research and enjoy engaging with people, we encourage you to apply for this exciting opportunity as a Telephone Interviewer!
  Job Types: Part-time, Fixed term contract
  Contract length: 12 months
  Pay: £10,106.00-£17,780.00 per year
  Expected hours: 16 – 28 per week

Benefits:

• Company pension
• Free parking
• Health & wellbeing programme
• On-site parking
• Sick pay

Schedule:

• Monday to Friday
• Weekend availability

Work Location: Hybrid remote in Newport NP10 8XG
Reference ID: https://www.civilservicejobs.service.gov.uk/csr/jobs.cgi?jcode=194104

• Contact and call respondents to complete designated social surveys over the telephone. These surveys may include the Labour Force Survey (LFS), Transformed Labour Force Survey (TLFS), and the Opinions survey (OPN), plus conducting keeping in touch exercises on other surveys.
• Ask questions as worded adhering to the Standard Method of Interviewing.
• Working as part of a team and supporting colleagues across the Telephone Operations Community.