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Telephone Operator | CFH Communications | Varies | Full-Time at UF Health

The Villages, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

09 Oct, 26

Salary

0.0

Posted On

11 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Switchboard Operation, Customer Service, CCTV Monitoring, HIPAA Compliance, Clerical Support, Emergency Call Handling, Multi-line Phone Systems, Confidentiality

Industry

Hospitals and Health Care

Description

Overview The PBX Operator has a large range of duties. These responsibilities include monitoring all incoming calls that come in to the hospital through the switchboard, answering and announcing all code calls, monitoring alarms and monitoring the CCTV for the hospital and others as required. The PBX Operator assists the Patient Registration Department with clerical duties as needed. All PBX Operators are to abide by the policies and procedures established by the department and hospital at all times. Qualifications Education: High School Diploma or GED Experience Required: Answering multi phone line or switchboard experience - Working under stress, dealing with different situation simultaneously - Working in a hospital environment and flexible hours - Experience in dealing with the public and customer service - Discretion is necessary in the handling of confidential information to remain in compliance with all HIPAA requirements - Must be able to read, write, speak and understand English

Responsibilities

The PBX Operator manages incoming hospital calls, announces code calls, and monitors alarms and CCTV. Additionally, they provide clerical assistance to the Patient Registration Department.