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Telephone Operator (IVD Ordertaker) at Minor International

, , Maldives -

Full Time

Start Date

Immediate

Expiry Date

05 Feb, 26

Salary

0.0

Posted On

07 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Hospitality, Communication Skills, Guest Satisfaction, Food And Beverage Knowledge, Local Knowledge, Problem Solving, Positive Attitude, Personal Hygiene, Well Groomed, English Proficiency, Multilingual Skills, Customer Service, Follow Up, Anticipating Needs, Timely Completion, Knowledge Of Promotions

Industry

Hospitality

Description

Company Description Explore Nature’s Playground. Frolic in the treetops. Sip Champagne six metres underwater. Feel the rush of high-energy indulgences or settle into cool serenity on the twin private islands of Chill and Play. Job Description As Telephone Operator (IVD Ordertaker) your role will be to ensure that our guests are 100% satisfied with their experience while in our hotel. It will be your responsibility to anticipate all guest needs and handle all guest inquiries. In order to do this you will need to have complete and up to date knowledge of all local points of interest as well as the hotel products and services, including room types and rates, relative features and facilities, food and beverage outlets and promotions, spa and health club, and current promotions. You will ensure all issues pertaining to guest satisfaction are met and that all follow up is completed in a timely manner. Qualifications Vocational School in Hotel Management preferred F&B background is required; Maldives experience is an advantage Passionate about the hospitality industry Positive learning attitude Good personal hygiene and well groomed Good communication skills Good level of English both verbal and written. Knowledge of local and foreign languages is an advantage. Additional Information CHILL OR PLAY. THE CHOICE IS YOURS.

Responsibilities

As a Telephone Operator (IVD Ordertaker), you will ensure guest satisfaction by anticipating needs and handling inquiries. You will maintain up-to-date knowledge of hotel services and local attractions.