Telephone Operator at Radisson Hotel Group

Doha, , Qatar -

Full Time

Start Date

Immediate

Expiry Date

07 Feb, 26

Salary

0.0

Posted On

09 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication, Multitasking, Fluency in Equipment, Long Distance Call Assistance, Wake-Up Call Management, Inter-Hotel Communication, Message Taking, Paging System Usage, Hotel Security Policies

Industry

Hospitality

Description

Company Description Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter. Job Description Provides courteous service to customers by operating the switchboard according to standards. Communicates clearly and courteously. Demonstrates fluency in the use of equipment. Transfers incoming calls promptly to the appropriate extension. Assists customers make long distance calls by instructing them on the appropriate procedures and/or placing calls for them. Responds to customer questions regarding the hotel, in-house facilities and local events. Provides courteous, prompt and accurate inter-hotel communications to staff and customers. Takes and delivers accurate and complete messages. Ensures customer is awakened as requested by accepting, recording and executing wake-up calls. Communicates with authorized employees by using paging system and/or radio. Follows established hotel security and safety policies as required. Identifies and forwards incoming faxes, customer mail, packages and messages promptly. Prepares lists and reports as requested. Qualifications Minimum 2 years in the same position in a 4/5 star hotel. Excellent verbal communication skills. Gender – Male / Female Good command of English Language. (Written & Spoken) Able to work under pressure in a fast paced, dynamic and challenging work environment. Age – 20 to 30 Years Possess strong multitasking skills. Additional Information Why Join Radisson Hotel Group? Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life. Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development—helping you reach your full potential. Experience the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives. Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference—in hospitality, your community and beyond. Enjoy Global & Local Perks - No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding! Join us in shaping the future of hospitality! If you’re ready to bring your talent, energy, and passion, we’d love to hear from you. Apply now and let’s make every moment matter. We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.

Responsibilities

The Telephone Operator provides courteous service to customers by operating the switchboard and transferring calls promptly. They assist customers with long distance calls and respond to inquiries about the hotel and local events.