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Teleresearch Associate at Data Axle

Pune, maharashtra, India -

Full Time

Start Date

Immediate

Expiry Date

19 Jul, 26

Salary

0.0

Posted On

20 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Teleresearch, Data verification, Communication skills, Customer service, Analytical ability, Logical problem solving, Database management, Phone etiquette, Data entry

Industry

Advertising Services

Description

About Data Axle: Data Axle Inc. has been an industry leader in data, marketing solutions, sales and research for over 50 years in the USA. Data Axle has set up a strategic global centre of excellence in Pune. This centre delivers mission critical data services to its global customers powered by its proprietary cloud-based technology platform and by leveraging proprietary business & consumer databases. Data Axle is headquartered in Dallas, TX, USA. Roles & Responsibilities: We are looking for a Teleresearch Associate who will be responsible for gathering, verifying, and updating business information within all calling campaigns. Information verification and updates include: business name, address, phone number(s), employee size, key personnel, e-mail address, website, line of business, plus additional company demographics. * Contact companies across the country via phone to verify and gather business information by utilizing scripted guidelines. * Enter updates or corrections to business information to ensure an accurate database. * Maintain 99 percent accuracy rate on updates and corrections to meet company quality standards. Qualifications Qualifications: * Graduate in any discipline. * 2 to 5 years of work experience in voice. Preferably voice experience in finance. * Excellent communication skills and strong command of the English language. * Excellent customer service skills. * Willing to work in a shift-based work schedule. * Excellent analytical ability with a logical approach towards problem solving. This position description is intended to describe the duties most frequently performed by an individual in this position. It is not intended to be a complete list of assigned duties but to describe a position level.

Responsibilities

The Teleresearch Associate is responsible for contacting companies via phone to verify and update business information such as contact details and demographics. They must maintain a 99 percent accuracy rate while entering corrections into the company database.