Telesales Account Manager - Belfast / Remote at Yell Ltd

Reading, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

09 Jun, 26

Salary

29000.0

Posted On

11 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Account Management, Sales, Customer Retention, Upselling, Cross-selling, Digital Marketing Solutions, Relationship Building, Stakeholder Management, CRM Systems, Pipeline Management, Performance Analysis, Results-Driven, Communication, Organization, Resilience, Digital Trends

Industry

Advertising Services

Description

Company Description We've been championing local businesses for over 60 years. Where once our Yellow Pages helped those businesses get found and chosen, we now do this and much, much more with our proven digital marketing solutions, making us the UK's number one managed digital advertising partner for local businesses. Job Description Salary & Earnings Potential: £29,000 DOE with uncapped commission - OTE £50k+ The primary purpose of this role is to retain, develop and grow an existing portfolio of customers, helping them maximise the value of Yell’s digital marketing solutions. You will act as a trusted advisor to your clients, reviewing campaign performance, identifying growth opportunities, and recommending solutions that drive results and increase customer investment. Start Date: 13th April Working Hours: Monday to Thursday 8.30am - 5pm, Friday 8.30am - 4pm, no weekends! - Please ensure you can commit to the required working hours for this role before submitting your application. Why join us? Gold Award Incentive: Two-day luxury trip to the Algarve for top performers Uncapped Bonuses: A strong motivator for ambitious sales professionals Career Progression: Yell offers excellent opportunities for advancement, with 93% of current management promoted from within Employee Assistance programme: 24/7 support available Exclusive discounts: Save big at 900+ outlets, from groceries and fashion to tech and travel Wellbeing: Access a wide range of resources to support your mental, financial, and physical health – including discounted gym memberships, free eye tests, and savings on eyecare Pension: Excellent pension scheme available (eligibility criteria apply) Everyone’s covered: Life insurance for all team members Supportive Team Environment: Leadership is actively involved and supportive Proven Product Set: Customers love what’s being offered—this builds trust Development Opportunities: Access to training through the Aspire Programme for continuous skills growth. Inclusive Culture: Yell values diversity and inclusion, welcoming applicants from all backgrounds. Key Responsibilities Manage and grow a portfolio of existing customers, with quarterly retention and revenue growth targets. Identify opportunities to upsell and cross-sell across Yell’s full range of digital marketing solutions. Conduct regular account reviews with customers, analysing campaign performance and recommending strategies to maximise ROI. Build strong, long-term relationships with clients, acting as a trusted partner for their digital marketing needs. Develop clear account growth plans to increase customer spend and long-term value. Work collaboratively with internal teams including Service, Fulfilment, and wider Sales teams to ensure successful campaign delivery and client satisfaction. Maintain accurate pipeline and customer activity in CRM systems. Qualifications What We’re Looking For Proven experience in selling digital marketing or high-value digital solutions. A strong track record of achieving or exceeding sales and revenue targets. Good understanding of digital marketing products, campaign performance, and online advertising solutions. Excellent communication skills, with the ability to translate complex digital concepts into clear client recommendations. Strong relationship-building and stakeholder management skills. Highly organised, resilient, and results-driven with a proactive approach to client management. A commitment to continuous learning and staying up-to-date with digital trends and competitor activity. Additional Information Our Culture At Yell, we embrace diversity in all its forms and are committed to creating an inclusive environment where everyone feels empowered to perform their best work. We are proud to be an equal opportunity employer. All applicants will be considered for employment regardless of ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran status, neurodiversity, or disability.

Responsibilities

The primary purpose of this role is to retain, develop, and grow an existing portfolio of customers by acting as a trusted advisor, reviewing performance, and recommending digital marketing solutions. Key responsibilities include managing growth targets, identifying upsell/cross-sell opportunities, conducting account reviews, and building strong client relationships.