TELESALES - SERVICE SPECIALIST

Circa £25,000 (basic salary) With the expected year 1 earnings of £45,000 - £50,000 OTE based on hitting achievable targets from ALL WARM LEADS
Location: Stockport

ABOUT US:

Bright Money Group, a rapidly growing fintech organization, serves as the umbrella company for Warranties UK. Located in Stockport with stunning city views and convenient transport links, our offices boast a lively and friendly atmosphere.
We pride ourselves on delivering top-notch service to our consumers.
Led by our experienced CEO, a seasoned entrepreneur featured in the Sunday Times Fast-Track 100, we are committed to propelling our business forward and nurturing our staff for success in this affluent market.
Warranties UK, stands out as a leading motor service plan and warranty specialist dedicated to providing fair and honest advice.
Our mission revolves around ensuring car owners are kept on the road year after year with our comprehensive policies.

YOUR ROLE AS TELESALES EXECUTIVE:

Our service specialist role offers great hours for the industry sector as well as the opportunity to develop and grow the department long term.
The role would suit someone with phone based outbound sales experience either B2B or B2C but unlike many sales roles you would be doing NO COLD CALLING as all of your customers will be passed over from our sales team having used Carloans UK to secure motor finance and purchase a vehicle or will have enquired directly through our marketing activities.

SERVICE SPECIALIST RESPONSIBILITIES:

• Contacting existing customers who have recently purchased a new vehicle to discuss a specialist service plan
• Guiding customers through their service plan options and payment terms to find a solution fit for their needs
• Delivering exceptional levels of customer service to customers, Hitting set targets and KPI’s via all warm leads
• Using in-house CMS systems to report and log calls