JOB SUMMARY:

We are looking for a confident and enthusiastic Telesales Executive to join our real estate team. The successful candidate will be responsible for making outbound calls to potential clients, promoting real estate properties, scheduling appointments, and generating quality leads for the sales team.

REQUIREMENTS:

• Proven experience in telesales, telemarketing, or call center operations (real estate background preferred).
• Fluent in Arabic and English (both spoken and written) is mandatory.
• Additional languages such as Hindi, Urdu, Russian, or French are a strong advantage.
• Strong communication, persuasion, and negotiation skills.
• Customer-focused, self-motivated, and able to work in a target-driven environment.
• Familiarity with CRM systems and MS Office tools.
• Ability to manage time effectively and handle multiple tasks.

EDUCATION & EXPERIENCE:

• High school diploma or Bachelor’s degree in Business, Marketing, or related field.
• Minimum 1–2 years of experience in a telesales or customer service role.

• Make high-volume outbound calls to potential clients from provided leads or internal databases.
• Clearly communicate the features and benefits of residential and/or commercial real estate projects.
• Identify client needs and recommend suitable property options.
• Schedule and confirm appointments for property viewings and meetings.
• Follow up on leads via phone, WhatsApp, or email until converted or closed.
• Maintain accurate and up-to-date records in the CRM system.
• Achieve or exceed weekly and monthly targets for calls, leads, and conversions.
• Provide feedback to the sales and marketing teams on customer needs and trends.
• Handle objections professionally and address client concerns effectively.
• Stay updated on property market trends, pricing, and project launches.