Telesales Executive (Taiwan Market) at ELSA

Ho Chi Minh City, , Vietnam -

Full Time

Start Date

Immediate

Expiry Date

26 Sep, 26

Salary

0.0

Posted On

28 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Taiwanese Mandarin, Chinese Translation, Telesales, Sales, Customer Service, CRM Software, Consultative Selling, Communication Skills, Computer Literacy

Industry

E-Learning Providers

Description

Team: B2C Sales Location: 140B Nguyen Van Troi Street, Phu Nhuan District, HCMC JOB DESCRIPTION: Make calls and provide consultations based on pre-existing data provided by the Marketing team's activities (targeting customers in the Taiwanese market who have a need for ELSA Speak). Thoroughly understand the benefits, features, and unique competitive advantages of the ELSA application to communicate them to customers accurately and persuasively, helping to successfully close sales. Update customer information and order details accurately and promptly on the Customer Relationship Management (CRM) system, following the company's guided procedures. Report sales figures and daily activities to superiors. Collaborate with the Marketing department to optimize contact quality and gain a deep understanding of the target customer profile. Provide translation support (if necessary), optimize tools and operational processes, contributing to ensuring the overall project objectives. REQUIREMENTS: Proficient in Taiwanese Mandarin/Chinese: fluent communication, ability to read, write, and translate. Experience in Telesales, Sales, or Customer Service is an advantage/a plus. A pleasant, clear, and fluent speaking voice over the phone. A passion for learning English; an understanding of the challenges of learning English. Proficient in using common computer software relevant to the job. Work culture for development projects: willing to work when necessary, professional and serious collaboration. BENEFITS: Attractive and competitive income level. 100% salary during the probation period, full participation in Social Insurance (BHXH). Working hours from Monday to Friday (8:30 AM 5:30 PM), with overtime not exceeding 30 hours/month (OT pay applicable). Flexible, self-registered work schedule (not fixed). Enjoy lifelong English learning with ELSA through the ELSA PRO package. Provided with a Premium Health Insurance (BHSK) card and up to 16 days of annual leave + 1 birthday leave + 1 Christmas day off. Excellent product and brand: A Top 5 global Artificial Intelligence technology platform, with high market demand, invested in by Google. Only call from company-provided data of interested potential customers, ensuring a high conversion rate. Work location: HCMC Office. TO APPLY: Please send your CV to rachel.dang@elsanow.io to apply.

Responsibilities

Conduct outbound calls to potential Taiwanese customers to provide consultations and close sales for the ELSA Speak application. Manage customer data within the CRM system and collaborate with the Marketing team to optimize lead quality.