Telesales Operative - Northampton Parts Plus at Allen Ford

Northampton, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

29 Apr, 26

Salary

33750.0

Posted On

29 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Building Relationships, Maintaining Relationships, Achieving Sales Targets, Processing Calls, Identifying Parts, Accurate System Usage, Ordering Parts, Customer Service, Following Procedures, Following Policies, Following Instructions, Selling Skills, Influencing Skills

Industry

Retail Motor Vehicles

Description

Allen Motor Group are currently looking to employ a Telesales Operative for our Parts Plus Centre in Northampton, to be responsible for building and maintaining strong relationships with new and existing customers, whilst achieving allocated sales targets. The position is offered on a full-time permanent basis, Monday – Friday with 1 in 2 Saturday AM’s, with a basic salary of £30,750 and an OTE of £33,750 reporting to the Centre Manager. Why Allen Motor Group? In addition to a highly attractive basic salary and on target earnings, we also offer a range of other benefits including: · 30 days holiday including bank holidays, plus additional holiday entitlement which increases with length of service · Fantastic discounts on MOT’s, services and parts · Life assurance benefit, at no cost to yourself · Up to £1,000 refer a friend scheme · Full training and support to develop and progress your career with Allen Motor Group Do I need experience? No! Whilst we welcome applications from experienced sales executives, we understand that everyone started without experience, so we relish applications from people looking to begin their career with us. The key attributes and skills we look for in candidates are: ü Previous selling and influencing skills ü An ability to follow procedures, policies, and instructions. ü A passion for providing first class customer service ü Fantastic communication skills Key Duties and Responsibilities As a Telesales Operative you will be responsible for and not limited to: · Processing the required number of incoming and outgoing calls per day to achieve set KPI’s · Accurately identifying parts to meet the customer sales requirement · Ensuring the proper and accurate usage of all systems to search and order parts · Providing the highest level of customer service at all times · Ensuring all Parts Plus policies and procedures are followed At Allen Motor Group, we drive an inclusive workplace, respecting and encouraging applications from every background. Join our team, where every person matters. To be considered for this opportunity, please do apply now

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Responsibilities

The Telesales Operative will be responsible for processing incoming and outgoing calls daily to meet Key Performance Indicators, accurately identifying parts to fulfill customer requirements, and ensuring the proper use of all systems for searching and ordering parts. They must also provide the highest level of customer service while adhering to all Parts Plus policies and procedures.