JOIN OUR TEAM AS A TELE-SALES REPRESENTATIVE

We’re hiring a Tele-Sales Representative to join our growing sales team. In this role, you will be essential in driving business growth by converting leads into customers, managing the sales process efficiently, and building strong customer relationships.

SKILLS AND QUALIFICATIONS:

• Experience: 6 months to 1 year in tele-sales or a similar role.
• Sales Skills: Proven ability to meet sales targets over the phone.
• Tech Skills: Familiarity with CRM software and phone systems (preferred).
• Communication: Clear and persuasive communication with excellent interpersonal skills.
• Resilience: Ability to handle rejection calmly and maintain a positive attitude.
• Problem-Solving: Strong negotiation and issue-resolution abilities.
• Education: High school diploma required; a BSc/BA degree is an advantage.
• Languages: Proficiency in Hindi, English, Tamil, Kannada, Telugu, or Malayalam (any two).

ABOUT THE ROLE:

Your communication skills and customer-first approach will help you succeed in this role. You’ll present our products/services over the phone, handle customer inquiries, and achieve sales goals while ensuring customer satisfaction.

KEY RESPONSIBILITIES:

• Make calls to potential and existing customers to present products/services.
• Answer customer questions and provide detailed information about our offerings.
• Understand customer needs through active listening and close sales effectively.
• Update and maintain accurate customer records in the system.
• Process orders with precision and attention to detail.
• Handle customer complaints professionally, maintaining the company’s reputation.
• Work towards achieving and exceeding sales targets.
• Keep detailed records of calls, sales, and actionable insights for improvement.