JOB DESCRIPTION

Hours of work: Tuesday – Thursday 9.15am – 5.15pm / Friday 9.15am –
5.15pm (7.00pm alternate Friday evenings) Saturday 9.15am – 1.00pm
Salary: Remuneration will be competitive and based on the successful candidate’s relevant experience
Please note, this job is based in W.B.R Credit Union, Warrenpoint, Co.Down
The application form and job description can be downloaded from our website, please visit www.wbrcu.com - under news and events & submit a completed application form to Manager@wbrcu.com

RESPONSIBILITIES MEMBER/CUSTOMER RELATIONS

 Serve as a direct point of contact for members
 Provide a positive image of the organisation in all dealings with members and the general public.
 Open accounts for new members and informing them about the range of products and services available
 Ensure all members receive excellent service and help with queries, concerns or complaints.
 Receive all deposits and loan repayments from members and to disburse all cash and cheque & electronics online payments.
 Interact with prospective customers and members to promote the Credit Union and its products/services.
 Advise members on the benefits of Loan Protection/Life Savings & Death benefit Insurance
 Commitment to both personal and professional development by attending designated & online courses, seminars etc