TELLER CLEAR CREEK at Evergreen National Bank

Idaho Springs, Colorado, United States -

Full Time

Start Date

Immediate

Expiry Date

17 Aug, 26

Salary

23.0

Posted On

19 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Cash Handling, Microsoft Word, Microsoft Excel, Communication Skills, Organizational Skills, Basic Accounting, Problem Solving, Interpersonal Skills, Time Management, Attention To Detail, Teamwork

Industry

Description

Description We are looking for someone flexible who can work at both our Georgetown Branch and our Idaho Springs Branch, as needed. Willing to make this a full-time or part-time position. Let's talk! SUMMARY: Performs a variety of paying and receiving functions for deposit and loan customers; strives to retain present customers and develop new business by extending professional and efficient service and suggesting additional services and products to serve customers’ needs. DUTIES AND RESPONSIBILITIES: • Processes customer transactions, including but not limited to deposits, withdrawals, checks, money orders, travelers’ checks, selling and redeeming bonds; ensures all necessary information is in place prior to completing transaction. • Ensures completion of customer transactions in a timely and courteous manner; provides customers with account balance information and receipts. • Establishes and maintains customer records and files. • Performs required maintenance on customer accounts. • Responds to customer inquiries regarding their accounts or the company products/services in a professional and courteous manner. • Responds effectively to customers requesting to close their accounts, determining the reason and offering possible alternatives. • Effectively identifies and responds to customers’ needs. • Reconciles checks and cash in drawer at shift completion. • Maintains working knowledge of all company products and/or services. • Prepares reports and correspondence as needed. • Performs other duties as assigned by the supervisor. Requirements QUALIFICATIONS: • One to two years related experience or equivalent. • Excellent customer service skills. • Excellent verbal and written communication skills. • Proficient on Microsoft Word, Excel. • Commitment to excellence and high standards. • Strong organizational skills; able to manage priorities and workflow. • Ability to work independently and as a member of various teams and committees. • Ability to understand and follow written and verbal instructions • Professional appearance and demeanor • Ability to perform diversified clerical functions and basic accounting procedures. • Ability to effectively communicate with people at all levels and from various backgrounds. • Must be able to speak, read, write, and understand the primary language(s) used in the workplace. • Bilingual skills a plus. • Acute attention to detail. • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm. COMPETENCIES: • Problem Solving--Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem-solving situations; Uses reason even when dealing with emotional topics. • Customer Service--Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Response to requests for service and assistance; Meets commitments. • Interpersonal Skills--Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. • Oral Communication--Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. • Teamwork--Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. • Adaptability--Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. • Attendance/Punctuality--Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. • Dependability--Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. • Initiative--Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. PHYSICAL DEMANDS AND WORK ENVIRONMENT: • Occasionally/Frequently/Continually required to stand • Occasionally/Frequently/Continually required to sit • Occasionally/Frequently/Continually required to utilize hand and finger dexterity • Occasionally/Frequently/Continually required to talk or hear • Occasionally/Frequently/Continually required to lift/push/carry items less than 25 pounds/ up to 25 pounds/ up to 50 pounds/ more than 50 pounds COMPENSATION: $20-$23/ hour, based on experience

Responsibilities

Perform paying and receiving functions for deposit and loan customers while maintaining accurate records. Strive to retain existing customers and develop new business by suggesting relevant products and services.