Teller at Coastal Community Federal Credit Union

Galveston, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

17 Apr, 26

Salary

0.0

Posted On

17 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Cash Handling, Fraud Prevention, Teamwork, Operational Activities, Judgment, Relationship Building, Technology Education, Professionalism, Organization, Prioritization, Member Engagement, Transaction Processing, Risk Management, Communication, Problem Solving

Industry

Financial Services

Description

Description As a Credit Union Teller, the responsibilities include processing member transitions, and overseeing cash Support member engagement by processing teller transactions and making appropriate introductions to member service representatives. Complete operational activities while minimizing risks under established policies Perform routine transactional, operational, and customer support tasks efficiently through knowledge of credit union procedures and products, as well as partners across the organization Receive directions from managers and exercises judgment within defined policies and procedures Escalate questions and issues to more experienced roles Interact with members and individuals to demonstrate care, build relationships, and complete requested transactions Identify information and services to meet members financial needs Requirements Required Qualifications: 6+ months of interacting with customer/member experience, or equivalent demonstrated through work experience, or training. Desired Qualifications: Member service focus with experience handling complex transactions across multiple systems Ability to educate and connect members to technology and share the value of mobile banking options Ability to interact with integrity and professionalism with members and team members Experience working with others on a team to meet member needs Cash handling experience Ability to follow policies, procedures, and regulations Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss Well-organized, independent and able to prioritize in a fast-paced environment Ability to exercise judgment, raise questions to management, and adhere to policy guidelines Proficient with proactively sourcing, acquiring, building, and maintaining relationships with members and colleagues Job Expectations: Ability to work on a schedule that may include most Saturdays

Responsibilities

As a Credit Union Teller, you will process member transactions and oversee cash while supporting member engagement. You will also complete operational activities while minimizing risks under established policies.