TELLER/CUSTOMER SERVICE REP at Grand Savings Bank

Fayetteville, Arkansas, United States -

Full Time

Start Date

Immediate

Expiry Date

05 Feb, 26

Salary

0.0

Posted On

07 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Cash Handling, Communication, Interpersonal Skills, Detail Oriented, Organizational Skills, Problem Solving, Computer Skills, Teamwork, Banking Knowledge, Compliance Awareness, Training, Account Management, Financial Transactions, Documentation, Confidentiality

Industry

Banking

Description

Description Position Summary: The Teller/Customer Service Representative serves as the face of Grand Savings Bank by providing exceptional customer service and building lasting relationships with our customers. This position is responsible for processing routine financial transactions, assisting customers with their accounts, and opening new deposit accounts while promoting the bank’s products and services. Key Responsibilities: Provide friendly, efficient, and accurate service to customers in person, by phone, and through digital channels. Process routine transactions including deposits, withdrawals, loan payments, and check cashing. Open new accounts, including checking, savings, CDs, and IRAs, ensuring all documentation is complete and compliant with bank policies and regulations. Educate customers about bank products, services, and digital banking tools to help meet their financial needs. Balance cash drawer daily and maintain proper cash levels in accordance with policy. Assist with resolving customer inquiries, discrepancies, and account issues. Maintain confidentiality and adhere to all bank security and compliance standards. Participate in ongoing training and development to maintain current product knowledge and compliance awareness. Qualifications: Previous cash-handling and customer service experience preferred. Strong communication and interpersonal skills. Detail-oriented with strong organizational and problem-solving abilities. Proficient in basic computer skills and comfortable learning new banking systems. Professional appearance and a positive, team-oriented attitude. Why Grand Savings Bank: At Grand Savings Bank, we’re more than a community bank—we’re a team of people who care deeply about our customers, our communities, and each other. We empower our employees to deliver the best financial experience possible and take pride in helping our customers reach their goals. We are an equal opportunity employer and welcome applications from all qualified individuals. Requirements Drivers License Cell Phone

Responsibilities

The Teller/Customer Service Representative processes routine financial transactions and assists customers with their accounts. They also open new deposit accounts and promote the bank’s products and services.