Teller at Diamond Credit Union

Pottstown, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

11 Feb, 26

Salary

0.0

Posted On

13 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Member-Focused Service, Interpersonal Skills, Communication Skills, Organizational Skills, Attention to Detail, Technical Skills, Cash Handling, Customer Service, Conflict Resolution, Problem Solving

Industry

Financial Services

Description

Description NO SATURDAY HOURS Diamond Credit Union is looking for full-time Tellers who deliver an "All-Star" member experience to our friends and neighbors in the community. Our Tellers don't just work for a financial institution; they help make a difference in the community. All-Stars are team members who get recognized by our members for going above and beyond for them. All-Star Tellers are employees who make our members feel their experience was exceptional. Our Tellers are employees who believe in doing more for our members and more for our community. Position Summary: Teller efficiently handles members’ financial transactions while providing exceptional service and identifying opportunities where Diamond can assist members in achieving their financial goals. Supervisory Responsibilities: No direct reports. Work Location: Assigned Branch location. Ability to travel between branch locations when needed. Essential Functions: Process daily member transactions in a prompt, accurate and efficient manner; these transactions include withdrawals and deposits, check cashing, transfers, advances of Credit Card and Line of Credit products, and redemption of saving bonds. Responsible for the operation and balancing of a teller drawer. Demonstrate an excellence in service; the ability to meet and exceed members’ expectations, as well as providing the ‘wow’ member experience. Support branch development initiatives, execute assigned branch development tactics and meet individual goals. Effectively handle and resolve member complaints, conflicts, questions, and general inquiries pertaining to their account. Requirements Required Skills / Abilities: Demonstrated dedication to positive, member-focused service. Good interpersonal and communication skills to ensure member related issues are handled in a fair, consistent manner. Good organizational skills and attention to detail. Good technical skills and ability to work with multiple systems. Ability to be available at 8:30am M-F. Available to work until 5:15pm M-W, and on a rotation basis 7:15pm Th, 6:15pm Fri. Education / Experience: High school diploma or equivalent. One year of cash handling/customer service experience. Diamond Credit Union complies with all laws related to equal employment opportunity. It is the policy of the Credit Union to not discriminate against any employee or applicant because of sex (including gender identity, gender expression, sexual orientation, pregnancy, and pregnancy related decisions). Diamond Credit Union will not engage in any discriminatory employment practices based on race, color, religion, gender, age, national origin, ancestry, veteran status, disability, or any other characteristics protected by law.

Responsibilities

Tellers efficiently handle members’ financial transactions while providing exceptional service. They identify opportunities to assist members in achieving their financial goals.