Teller at First New York Federal Credit Union

Albany, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

12 May, 26

Salary

0.0

Posted On

11 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Member Services, Cash Handling, Transaction Processing, Compliance, Loan Referrals, Sales Incentive Program, E-services Promotion, Account Opening, Cash Box Management, Balancing, Accuracy, Positive Attitude, Punctuality, Customer Interaction

Industry

Banking

Description

Description Highly motivated individual who demonstrates a positive, outgoing, and influential personality when providing an unsurpassed level of member services to ensure that members’ expectations are met and exceeded during every interaction. They will maximize every opportunity to advertise e-services and increase membership along with referring consumer and real estate loans within the branch. Duties & Responsibilities Provides member and non-members with information concerning the credit union products and services. Processes all member transaction requests in a professional, friendly manner with a strong emphasis on accuracy. Follows policies and procedures applicable to the Teller position to maintain compliance with government and credit union regulations, including, but limited to the Bank Secrecy Act. Provides consumer and real estate loan referrals to the Loan Sales Team or Branch Management. Participates in the Sales Incentive Program. Provides referrals to the First New York Retirement and Investment Services Program. Refers members and non-members to Member Service team members to open new accounts and shares as well as establish e-services. Responsible for the daily opening and closing of their assigned cash box and PC work station, including but not limited to maintaining cash limits with credit union guidelines, maintain proper securing all negotiable instruments (including cash), ensuring that their assigned PC is locked whenever out of their immediate control, balancing their physical cash to the core operating system at the end of the work day, and notifying a supervisor of any and all discrepancies. Maintain cash differences within Credit Union guidelines. Performs all other duties as assigned. Requirements High School Graduate Accuracy in the handling of cash and recording daily transactions. The ability to properly receive members, either by telephone or in person. Adherence to dress code. Must maintain a positive attitude with members and a cooperative attitude with other team members. Punctuality. Previous Teller or Cashier experiences helpful. Schedule Monday: 8:30a-5:00p Tuesday: 8:30a-5:00p OR 8:30a-1:00p* Wednesday: 8:30a-5:00p Thursday: 8:30a-5:00p Friday: 8:30a-6:00p Saturday: 8:30a-1:00p (Rotating If scheduled, following Tuesday will be a half day.)* Work Location: Fully On-Site

Responsibilities

The Teller provides information on credit union products and services while professionally processing member transactions with a strong emphasis on accuracy and adherence to regulations like the Bank Secrecy Act. They are also responsible for maximizing opportunities to advertise e-services, increase membership, and refer consumer and real estate loans.