Teller at Focused

Eldon, Missouri, United States -

Full Time

Start Date

Immediate

Expiry Date

10 Feb, 26

Salary

0.0

Posted On

12 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Cash Handling, Customer Service, Attention To Detail, Basic Math Skills, PC Skills, Communication Skills, Judgment Skills, Confidentiality, Sales Skills, Regulatory Knowledge, Security Procedures, Problem Solving, Teamwork, Time Management, Proficiency In Office Equipment, Listening Skills

Industry

Banking

Description

Provide daily deposit services such as handling deposits, withdrawals, holds, loan payments, cashier's checks, money orders, stop payments, telephone transfers, direct deposits, cash advances, and other related matters. Maintain cash drawer within prescribed limits. Purchase from and sell money to vault as needed. Accurately count, receive and disburse cash. Verify and balance assigned cash drawer daily. Maintain cash over and short record. Assist in identifying cash offages. Maintain cash drawer variances within Central Bank guidelines. Prepare necessary forms for proper completion of Bank Secrecy Act (BSA) requirement. Includes obtaining appropriate documentation from customers and non-customers. Acquire and maintain thorough knowledge and understanding of compliance and regulatory issues relating to teller and customer service areas (i.e. Bank Secrecy Act, Regulation CC, E, DD, P, etc.) evidenced by appropriate application of these regulations in day-to-day operations. Acquire and maintain thorough understanding of security procedures; practice established procedures. Understand role in case of robbery, whether victim or bystander, and know proper post-robbery procedures. Maintain neat and orderly work area and ensure that all cash, negotiable and confidential records are secured and/or disposed of properly. Consistently demonstrate proficiency in providing exemplary customer service in person and by telephone. Actively listen to our customers, and maintain a friendly, positive and professional attitude. Resolve difficult situations with tact and diplomacy. Look for creative ways to make customers feel appreciated and special. Actively take advantage of all sales opportunities, cross-selling bank products and services to new and existing customers, ensuring recommended products and services meet needs of customer. Actively participate in STEP program; attend appropriate sales and STEP training; utilize STEP program initiatives; work with manager to set STEP goals and make every effort to reach targeted goals. Make referrals to other business units for traditional and non-traditional banking products and services. Acquire and maintain knowledge of all bank products and services. Attend all required training. Assist others in the department/facility as needed and/or directed. May be assigned vault and/or ATM balancing responsibilities or others. Qualifications High school education or equivalent; or high school senior student working in school Cooperative Education Program. Cash handling and customer service experience preferred. Basic math skills required. PC and typing skills required. Attention to detail required. Ability to maintain regular and punctual attendance. Strong customer relations skills and ability to communicate and work well with employees and customers in a cooperative, positive manner. Must possess good judgment skills and the ability to handle confidential information. Ability to operate teller and office equipment including computers, calculators/adding machines, telephones, electronic typewriters, copy machines, fax machines, automatic currency counter, coin machine, check encoder, and security devices.

Responsibilities

The Teller is responsible for providing daily deposit services, handling transactions such as deposits, withdrawals, and loan payments. They must maintain cash drawer accuracy, comply with regulatory requirements, and deliver exemplary customer service.