Teller I at Central Bank

Spirit Lake, Iowa, United States -

Full Time

Start Date

Immediate

Expiry Date

15 Sep, 26

Salary

0.0

Posted On

17 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Cash Handling, Financial Transaction Processing, Account Verification, Cash Drawer Balancing, Vault Management, ATM Monitoring, Product Referrals, Record Keeping, Discrepancy Resolution

Industry

Banking

Description

Description POSITION SUMMARY The Teller I is responsible for delivering exceptional customer service by efficiently processing financial transactions and maintaining compliance with all Bank policies and procedures. This role contributes to customer experience by providing prompt, accurate, and courteous service while identifying opportunities to refer customers to appropriate banking products or services. ESSENTIAL DUTIES AND RESPONSIBILITIES The essential functions include, but are not limited to the following: Transaction Processing & Customer Service Portray a positive company image through professional and friendly customer interactions Listen actively to customer inquiries to determine appropriate service actions Accurately process a variety of customer transactions, issuing receipts and maintaining detailed records Cash checks and pay out funds after verifying signatures, balances, and other account information Maintain daily balancing of cash drawer using counting machines or manual verification Receive and count daily inventories of cash and drafts; order cash as needed to meet branch demand Monitor vault and ATM balances to ensure accuracy and security Explain and promote Bank products and services tailored to individual customer needs Identify opportunities to refer customers for additional financial services and products Operational Support Perform special customer services in accordance with Bank policies Count, verify, and post armored car deposits Identify and resolve discrepancies or errors in transactions or accounts Arrange currency and coin in drawers according to denomination Compose and mail customer correspondence regarding account discrepancies and unpaid items ADDITIONAL RESPONSIBLITIES Perform other related duties and responsibilities as assigned by management. Requirements EDUCATION & EXPERIENCE High School Diploma or equivalency preferred Minimum of two (2) year of experience in customer service/cash handling Central Bank is an Equal Opportunity Employer All qualified applicants will receive consideration without regard to race, color, religion, national origin, ancestry, pregnancy status, sex, age, marital status, disability, medical condition, sexual orientation, gender identity, protected veteran or any other characteristics protected by law. race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. We make all reason accommodations to meet the obligations set forth under the Americans with Disabilities Act (ADA) and state disability laws.

Responsibilities

The Teller I is responsible for processing financial transactions accurately while providing exceptional customer service. They also manage cash inventories, balance drawers, and refer customers to appropriate banking products.