Teller I at Idaho First Bank

Hailey, Idaho, United States -

Full Time

Start Date

Immediate

Expiry Date

08 Jan, 26

Salary

0.0

Posted On

10 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Organizational Skills, Computer Skills, Customer Service, Cash Handling, Regulatory Compliance, Problem Solving, Attention to Detail, Self-Directed, Teamwork, Flexibility, Time Management, Customer Confidentiality, Outreach Efforts, BSA/AML Reporting, Product Knowledge

Industry

Banking

Description

Description The primary responsibility of Tellers is to process financial transactions for our customers. Tellers will provide frontline support to bank customers by fostering a people first banking experience by greeting all customers answering inquiries and assisting with various customer service needs. Essential Functions: Timely and accurately assist customers with daily transaction needs such as deposits, withdrawals, loan payments, cashier checks, wire transfer requests and stop payment requests Identify opportunities to offer/refer additional products and services that will add value to our customer relationships Provide customer support around online banking, statements, credit cards, and password resets Balance and refill the ATM, as assigned, and processes night drop and ATM deposits Handle and balance cash within limit authority and Cash Control Policy Maintain knowledge of bank products, services, policies, procedures, and regulatory compliance requirements Assist customers with REG E and ACH Disputes Process account holds and customer requests for foreign currency and drafts Conduct customer outreach efforts to resolve non posts and return items Assist customers with Safe Deposit Box entry and payments Complete BSA/AML reports and communications as needed Additional responsibilities: May be asked to work in New Accounts area as/if needed May be asked to support business development activities as needed within individual markets Complete required compliance and educational training Participate in Community First Events Provide exceptional customer service while remaining in Bank regulatory and legal guidelines May require flexibility and willingness to work and travel to various areas of retail operations Skills and competencies: Exceptional communication, organizational and computer skills Must be able to maintain strict customer confidentially Work respectfully and cooperatively with all IFB Team members Self-directed: must be able to fulfill responsibilities of the position with minimal supervision Requirements A minimum of 1-year previous cash handling and customer service experience is preferred. About IFB Idaho First Bank Idaho First Bank (IFB) is a full-service state-chartered community bank established in October 2005 and headquartered in McCall, Idaho. Known for its People First and Community First motto, the Bank serves the greater Southwest Idaho and Central Oregon communities. Branch locations include McCall, New Meadows, Eagle, Ketchum, Nampa, Boise, and Bend. Idaho First Bank is a member of the FDIC and an Equal Housing Lender. For more information, visit us at www.idahofirstbank.com Equal Opportunity Employer

Responsibilities

Tellers are responsible for processing financial transactions and providing frontline support to bank customers. They assist with various customer service needs while maintaining compliance with bank policies and procedures.