Teller II at Central Bank

Des Moines, Iowa, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Jan, 26

Salary

0.0

Posted On

22 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Cash Handling, Transaction Processing, Account Opening, Problem Resolution, Communication, Attention to Detail, Financial Analysis, Clerical Tasks, Sales, Inventory Management, Data Entry, Multi-line Phone System, Time Management, Teamwork, Professionalism

Industry

Banking

Description

Description POSITION SUMMARY The Teller II is responsible for providing quality customer service per Bank standards in accurately and efficiently completing various financial transactions and account opening procedures in adherence to all Bank policies. ESSENTIAL DUTIES AND RESPONSIBILITIES The essential functions include, but are not limited to the following: Portray a positive company image and engage in professional and friendly communication with customers Actively listening to customer needs and inquiries to determine appropriate service actions Refer any customer questions regarding products or services to the appropriate person Accurately enter customers' transactions into computer to record transactions and issues computer-generated receipts Cash checks and pay out monies after verifying signatures/endorsements are correct, written and numerical amounts agree, and accounts have sufficient funds Balance/count currency, coin, and checks in cash drawers by hand or using currency-counting machine, and calculate daily transactions using computers, calculators, or adding machines Receive and count daily inventories of cash and drafts. Monitor bank vaults and ATM’s to ensure cash balances are correct. Order a supply of cash to meet daily needs Carry out special services for customers as requested in adherence to Bank policy Process transactions such as term deposits, retirement savings plan contributions, automated teller transactions, night deposits, and mail deposits Identify transaction mistakes when debits and credits do not balance Arrange monies received in cash boxes and coin dispensers according to denomination. Resolve problems or discrepancies concerning customers' accounts Explain, promote, or sell Bank products or services using computerized information about customers to tailor recommendations Knowledgeable and proficient in the account opening process for all deposit accounts, including, but no limited to: savings, checking, money market, and business accounts Count, verify, and post armored car deposits Compose, type, and mail customer statements and other correspondence related to issues such as discrepancies and outstanding unpaid items Perform clerical tasks such as typing, filing and answering multi-line phone system Analyzes applicants’ financial status and credit to determine feasibility of opening new accounts Performing all other duties as assigned Requirements EDUCATION & EXPERIENCE High School Diploma or equivalency required Minimum of two (2) years of experience in customer service/cash handling Central Bank is an Affirmative Action and Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.

Responsibilities

The Teller II is responsible for providing quality customer service while accurately completing various financial transactions and account opening procedures. This role involves engaging with customers, processing transactions, and resolving account discrepancies in adherence to Bank policies.