Teller II at Mayo Employees Federal Credit Union

Rochester, Minnesota, United States -

Full Time

Start Date

Immediate

Expiry Date

30 Dec, 25

Salary

20.5

Posted On

01 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Financial Transactions, Customer Service, Cash Handling, Leadership, Mentoring, Account Maintenance, Security, Confidentiality, Cross Selling, Training, Problem Solving, Communication, Attention to Detail, Time Management, PC Operation, Record Keeping

Industry

Financial Services

Description

Description We are hiring for Teller II positions!! If you... (a) have work experience in a financial institution; (b) enjoy leading and mentoring; and (c) want a career where you can make a meaningful difference - we invite you to apply with us! At a Glance - Job Information Department: Branch Operations Days of Work: Monday - Friday; every other Saturday morning Starting salary range: $18.50 - $20.50 per hour depending on experience Location: Rochester, MN FLSA Status: Nonexempt Schedule: Full time Hours/Pay Period: 80 Remote Worker: No Job Summary As a leader on the Teller line, the Teller II role is responsible for performing the more complex Teller duties within the department. The Teller II assists credit union members with financial transactions and responds to member concerns and questions in a friendly, courteous, and efficient manner. Teller II's operate a PC/terminal to enter appropriate information concerning members’ records and transactions. The Teller II is responsible to maintain the highest levels of member security and confidentiality. Duties and Responsibilities Performs processing of member transactions: Performs routine member transactions such as deposits, withdrawals, loan payments, transfers, check cashing, wire transfers, stop payments, and Visa cash advances. Provides members with proper receipts for all transactions. Includes processing of night drop and mail transactions. Receives and processes loan and Visa payments. Manages cash drawer and handles cash accurately; balances transactions daily and adheres to the Teller accuracy policy. Operates PC, Teller terminal, and printers to enter transactions for members timely and ensures accurate record keeping of all individual member account activity. Maintains a high level of security and confidentiality as appropriate to a financial institution. Assists members with account maintenance needs: Assists members with the purchase of savings bonds and certificates of deposit. Opens and closes safe deposit boxes and escorts members in and out of the safe deposit box area. Educates members on the value of other credit union services (cross sells). Performs lead duties within the department: Opens and closes the credit union office, activating and deactivating the alarm system. Balances the office cash with the general ledger cash each day. Processes weekly cash orders with the federal reserve bank. Balances the vault daily to ensure office cash balances with system. Trains new tellers on policy, procedure, and the data processing system. Assumes responsibility for the teller line operations in the absence of teller supervisor and/or branch manager. Requirements Education and Experience Requirements A minimum of a High School diploma or equivalent AND one year of experience working in a financial institution. Internal candidates currently meeting performance standards in the Teller I role will also be considered. Desirable Qualifications: Previous Teller experience, proven leadership abilities, bilingual. All employees must be bondable by MEFCU’s insurance policy. Continued employment is subject to maintaining a favorable bondable status per insurance standards. Physical and Environmental Criteria This physical effort required to perform this position is best described as: Light work. Most of this position involves computer work, which requires fine dexterity in the continuous movement of the wrist and fingers. Light work involves lifting no more than 20 pounds at a time with frequent lifting or carrying of objects weighing up to 10 pounds. Even though the weight lifted may be very little, a job is in this category when it requires a good deal of walking or standing, or when it involves sitting most of the time with some pushing and pulling of arm or leg controls. Sensory requirements necessary in the performance of the essential functions of this position include sight, hearing, and touch. Environmental conditions that may exist in the performance of the essential functions of this job include: None.

Responsibilities

The Teller II role is responsible for performing complex Teller duties, assisting members with financial transactions, and maintaining member security and confidentiality. This position also includes lead duties such as training new tellers and managing the teller line operations in the absence of supervisors.