Teller / Retail Banker at MBT Bank

Forest City, Iowa, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Jan, 26

Salary

0.0

Posted On

09 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Money Handling, Banking Procedures, Teller Software, Cash Drawer Balancing, Communication, Teamwork, Problem Solving, Attention to Detail, Regulatory Knowledge, Safe Deposit Box Management, Relationship Building, Telephone Skills, Basic Accounting, Time Management, Customer Needs Assessment

Industry

Banking

Description

Description POSITION SUMMARY Major accountability of this position is performing routine paying and receiving services for bank customers as needed. Accurately counts and balances teller drawer along with teller computer software. May work with customers on retail services such as safe deposit box enrollment, maintenance, entry, along with other basic retail functions. Performs routine duties with minimal supervision. ___________________________________________________________________ ESSENTIAL FUNCTIONS Reasonable Accommodations Statement To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform essential functions. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned: Demonstrates accuracy by maintaining appropriate teller records with teller capture software. Daily balances assigned cash drawer quickly and accurately with a minimum number of long/short days. Balancing time should not exceed 15 minutes. Provides retail banking customer service by following standard banking procedures by issuing personal money orders, cashiers checks, records savings and checking deposits, loan payments, processes account withdrawals, cashing personal and payroll checks, processes credit card advances, night deposits, and mail deposits, safe deposit box lease payments, safe deposit box entry and security and filing of safe deposit box leases, and has basic knowledge of both state and federal bank regulations and MBT policies. Provides high quality customer service by greeting customers, using customer name, asks appropriate questions to determine needs of customer transacting business. Communicates effectively with other staff in all offices to further enhance compliance, policies, and teamwork on a timely basis. Provides teamwork and support in all areas by assisting other customers and employees that are not within your normal job duties. Builds customer relationships by assisting in non-essential duties involving fairs, parades and other bank activities as required. Provides information by promptly answering telephone, directing customers to proper personnel, and answering basic customer inquiries. Transfers more complex inquiries to proper personnel. Provides quality service to customers and bank by meeting all customer relationships by responding to customer questions with referrals to MBT Investment Department, MBT Insurance Department, and other bank departments and subject matter experts. Requirements SKILLS & ABILITIES Education: - High School Diploma or equivalent. Experience: - One year of customer service, money handling experience preferred.

Responsibilities

The Teller / Retail Banker is responsible for performing routine paying and receiving services for bank customers, ensuring accuracy in cash handling and balancing. They provide high-quality customer service and assist with various retail banking functions.