Description
Greet and welcome members to the credit union in a courteous, professional, and timely manner, providing prompt, accurate, and efficient member transactions.
Receive share drafts/checks and cash for deposit to accounts, verify amounts, examine share drafts/checks for proper endorsement, and enter deposits into computer records.
Cash share drafts/checks and process withdrawals; pay out money after verification of signatures and member balances.
Assist with mail or email transactions, when available.
Maintain an up-to-date comprehensive knowledge on all credit union products and services that are handled or promoted by tellers. Maintain an up-to-date and comprehensive knowledge on all related policies and procedures, rules, and regulations for the teller area.
Requirements
Basic computer skills
Money handling skills
Customer Services skills
Responsibilities
Greet credit union members and process financial transactions such as deposits and withdrawals accurately. Maintain up-to-date knowledge of credit union products, services, and regulatory policies.