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Teller Supervisor at Central National Bank

Waco, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

15 Sep, 26

Salary

0.0

Posted On

17 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Teller Operations, ITM Technology, Cash Handling, Banking Regulations, Team Management, Customer Service, Auditing, Problem Solving, Interpersonal Communication

Industry

Banking

Description

Description We are seeking a dedicated and experienced Teller Supervisor to lead our front-line banking team. The ideal candidate will possess strong leadership skills, a thorough understanding of teller operations, and hands-on experience with ITM (Interactive Teller Machine) technology is preferred. Join our dynamic banking environment where your expertise will help ensure exceptional customer service and operational efficiency. Requirements Key Responsibilities: Supervise and coordinate daily teller operations to ensure smooth and efficient service delivery Lead, train, and motivate tellers to meet performance standards and deliver excellent customer service Oversee ITM transactions, troubleshoot issues, and ensure proper usage and maintenance of ITM systems Monitor cash handling procedures and ensure compliance with banking policies and security protocols Resolve customer inquiries and complaints promptly, maintaining high levels of customer satisfaction Conduct regular audits and reconcile cash drawers to ensure accuracy and accountability Assist in implementing new banking products, services, and technology enhancements Support banking centers in achieving operational goals Skills and Qualifications: Proven experience as a Bank Teller Supervisor or similar leadership role within a banking environment Extensive knowledge of teller operations, banking regulations, and security procedures Hands-on experience with Interactive Teller Machines (ITMs) and related banking technology preferred Strong leadership and team management skills Excellent communication and interpersonal skills Ability to handle cash accurately and maintain confidentiality Problem-solving skills and the ability to adapt to new technology and processes Central National Bank is an Equal Opportunity Employer and does not discriminate on the basis of any protected trait, including sex, sexual orientation, gender identity, pregnancy, race, ethnicity, disability or veteran status.

Responsibilities

Lead and coordinate daily teller operations to ensure efficient service delivery and high customer satisfaction. Oversee ITM transactions, monitor cash handling procedures, and conduct regular audits for accuracy.