Teller Supervisor at OUCU Financial

Athens, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

02 Jan, 26

Salary

0.0

Posted On

04 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Detail-Oriented, Member-Focused, Supervisory Skills, Training, Compliance, Cash Management, Scheduling, Customer Service, Leadership, Communication, Sales Goals, Teller Operations, Performance Management, Cross Selling, Problem Solving, Positive Attitude

Industry

Banking

Description

Description At OUCU Financial, we are committed to delivering exceptional financial services. We believe in empowering our employees to grow professionally while fostering a collaborative and member-focused environment. We are seeking a detail-oriented and member-focused Teller Supervisor to lead our Teller team! This role is responsible for overseeing daily teller operations, ensuring excellent service, and maintaining compliance with credit union policies and procedures. Duties Include: Supervises and provides support and guidance for the Teller staff. Trains new staff on teller operations. Provides input to Branch Manager regarding employee performance issues. Responsible for fully understanding and explaining compliance with credit union product policies and procedures, as well as all laws impacting savings account and demand deposit disclosures. Responsible for vault, cash machine, coin machine and teller drawer audits. Schedules Teller staffing during daily business hours to ensure a high level of member service. Performs all Teller duties to ensure member satisfaction. Maintains cash drawer on a regularly scheduled basis. Must maintain a positive attitude in leading others. Our benefits include: Multiple medical plan options, dental and vision insurance, OUCU pays 80%. Employer paid long-term disability insurance, life insurance, and dependent life insurance. Paid vacation, sick, and personal time off. Vacation time increases based on years of service. Generous 401(k) retirement plan. 11 paid holidays per year. Paid time for volunteer opportunities to help our communities. Educational Reimbursement. Annual stipends to purchase logo wear. Free dividend checking and wires, Half off tax preparation fees. Free premium subscription to the Calm.com app with the ability to add dependents. Requirements High School Diploma or Equivalent Considerable Teller experience or other related experience in a financial institution or equivalent required. Full understanding of the Credit Union's products required, as well as an understanding of cross selling techniques. Supervisory experience preferred. Must have good people, communications and leadership skills. Must have a record of meeting and, preferably exceeding, sales goals.

Responsibilities

The Teller Supervisor oversees daily teller operations, ensuring excellent service and compliance with credit union policies. They also provide support and guidance to the Teller staff and perform all Teller duties to ensure member satisfaction.