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TEMP BPO Associate at NTT DATA
Lincoln, Rhode Island, United States -
Full Time

Start Date

Immediate

Expiry Date

18 Feb, 26

Salary

0.0

Posted On

20 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Communication, Data Entry, Problem Solving, Medical Records Review, HEDIS Knowledge, Microsoft Word, Microsoft Excel, Adobe Reader, Verbal Communication, Written Communication, Organizational Skills, Confidentiality, Flexibility, Attention to Detail, Work Ethic, Team Coordination

Industry

IT Services and IT Consulting

Description
Communicate with provider office Fax provider member list to obtain medical records. Assist HEDIS team with day to day operations. Handle incoming calls from HEDIS abstractors and providers, print samples/location pull lists for abstractors. Print and fax request for medical records to providers. Troubleshoot logistics with providers and abstractors. Data entry as needed to support the project. Project Coordination Must commit to Full-Time (40 hours a week) unless otherwise arranged. Knowledge of HEDIS and reviewing medical records is required. Ability to read and interpret medical records. Professional demeanor and good work ethic. Conscientious problem solver, willing to learn, and take personal pride in their work performance/accuracy. Excellent verbal and written communication skills - clear, concise and appropriate. Computer savvy: Microsoft Word, Excel, email, and Adobe reader (if applicable) required. Know how to save a file to a folder. Must be able to lift 25 lbs. Be flexible and work under pressure (awareness of and ability to meet deadlines). Must keep all information collected in a safe, organized and confidential manner. HS Diploma or GED from a verifiable school
Responsibilities
The TEMP BPO Associate will communicate with provider offices to obtain medical records and assist the HEDIS team with daily operations. Responsibilities include handling incoming calls, printing requests, troubleshooting logistics, and performing data entry as needed.