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TEMP BPO Senior Representative at NTT DATA

Plano, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

02 Jan, 26

Salary

0.0

Posted On

04 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Data Entry, Healthcare Enrollment, CMS Compliance, Telephone Communication, Outbound Calls, Membership Information, Demographics Update

Industry

IT Services and IT Consulting

Description

-Key membership elections and enrollment applications into ikaMedicareGateway system -Update demographics and other membership information from paper correspondence and telephone call documentation -Make outbound calls to health plan members to clarify missing or incomplete information -Maintain current knowledge of CMS compliance requirements as they pertain to Medicare Advantage enrollment and member maintenance Key membership elections and enrollment applications into ikaMedicareGateway system -Update demographics and other membership information from paper correspondence and telephone call documentation -Make outbound calls to health plan members to clarify missing or incomplete information -Maintain current knowledge of CMS compliance requirements as they pertain to Medicare Advantage enrollment and member maintenance High school diploma Customer Service call center Data Entry Healthcare enrollment

Responsibilities

The role involves processing membership elections and enrollment applications into the ikaMedicareGateway system and updating member demographics. Additionally, the representative will make outbound calls to health plan members to clarify any missing or incomplete information.