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TEMP BPO Senior Representative at NTT DATA
Plano, Texas, United States -
Full Time

Start Date

Immediate

Expiry Date

24 Apr, 26

Salary

0.0

Posted On

24 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Provider Transactions, Policy Compliance, PHI Security, Technical Skills, Internal Operations, Workflow Facilitation, Regulations Knowledge, Process Improvement, Complex Problem Solving, Health Care Processing, Provider Data Management, Claims Experience, Provider Credentialing, Appian, ServiceNow, Microsoft Office

Industry

IT Services and IT Consulting

Description
Analyzing and processing provider transactions in accordance with plan provisions. Should follow the policy and procedure which is defined by the customer. Secure the PHI information. - Established working knowledge and application of a specialized technical skills. Understands how work impacts results for their area. Demonstrates knowledge of internal operations and develops relationships to facilitate workflow. Knowledge of related regulations and standards. Strong understanding of current processes and procedures and may identify opportunities for improvement. Completes a wide range of tasks and assignments. Projects and assignments are typically non-routine and variable in nature. Resolves more complex situations by applying demonstrated knowledge and skills generally acquired through job experience. High school Diploma or equivalent. 3+ years of experience in a Health care processing (Provider Data Management preferred, Claims or other Healthcare Payer/ Provider experience) Experience in Provider Data Management and/ or Provider Credentialing Experience in Appian, ServiceNow is a plus 3+ years of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, leverage internet search engines, and other web based applications. 3+ years of experience with the Microsoft Office suite that required daily usage of Outlook, Excel and Word. Ability to type 40 WPM
Responsibilities
The role involves analyzing and processing provider transactions according to plan provisions and established policies. The representative will also resolve complex situations and identify opportunities for process improvement.