ABOUT MEDSERV:

Medserv, an Irish company, has quickly established itself as the market leader in providing Medical billing and Practice management services throughout Ireland and the UK. Our clients include individual and group consultants, GP practices as well as private clinics and hospitals. Inspired by our values of Always innovating, Being Trustworthy, Collaborating positively and Delivering results, Medserv strives to ensure on-going client satisfaction by combining our innovative technology solutions with highly skilled teams.

SUMMARY:

We are seeking a highly organised, proactive, and personable Office Manager to join us - initially on a Temporary basis; to oversee the smooth and professional running of our workplace. Acting as the front-of-house representative and a key operational support, the ideal candidate will be IT-literate, comfortable working on their own initiative and possess a natural curiosity to learn and contribute to various business functions. This is a hands-on role that supports a range of internal stakeholders and helps foster a positive, engaged and efficient work environment.
This Role has a required start date of Monday 12th May 2025 and is initially interim with the possibility of becoming permanent.

REQUIRED SKILLS & EXPERIENCE:

• Available to start on Monday 12th May 2025.
• 3–5 years’ proven experience in an office management or similar operational role.
• Strong IT literacy is essential – must be comfortable using Microsoft Office Suite (Outlook, Word, Excel, Teams) and similar tools.
• Previous experience with social media management or internal content creation is a distinct advantage.
• Demonstrated ability to provide clear, confident leadership to direct reports and project teams.
• Highly organised, with excellent multitasking and prioritisation skills.
• Comfortable working independently with a self-motivated, proactive approach.
• Professional, discreet, and trustworthy, with the ability to handle confidential information appropriately.
• Positive and assertive communication style, with strong interpersonal skills and a team-oriented mindset.
• A genuine curiosity to learn and contribute across various areas of the business.

• Office Operations: Oversee the day-to-day management of the office, including inventory, supplies, general upkeep and maintaining a well-functioning and welcoming workspace.
• Facilities Management: Coordinate vendor relationships, manage office maintenance and service contracts, and ensure compliance with health and safety standards.
• Culture & Engagement: Lead a cross-functional committee focused on employee engagement, wellbeing, and workplace culture initiatives.
• Inbox & Communication Management: Manage the central company inbox, ensuring timely triage and distribution of incoming messages and communications to appropriate teams.
• Event Coordination: Plan and manage company events, team socials, on-site visits, and venue bookings, ensuring smooth execution and positive experiences.
• Health & Safety: Serve as the on-site lead for Health & Safety protocols and compliance, liaising with relevant parties as needed.
• Team Supervision: Provide leadership and day-to-day support to two part-time team members (including one remote team member based in Athlone), ensuring accountability and alignment on shared goals.
• Ad Hoc Support: Provide assistance to leadership and departmental teams as required, contributing to a collaborative and solution-focused office environment.