Template Management Analyst at Columbia University

New York, New York, USA -

Full Time

Start Date

Immediate

Expiry Date

30 Apr, 25

Salary

0.0

Posted On

01 Feb, 25

Experience

3 year(s) or above

Remote Job

Telecommute

Sponsor Visa

Skills

Data Analysis, Microsoft Office, Public Health, Sensitivity, Information Systems, Analytical Skills, Excel, Time Management, Stressful Situations, Informatics

Industry

Hospital/Health Care

Description

Job Type: Officer of Administration
Regular/Temporary: Regular
End Date if Temporary:
Hours Per Week: 35
Standard Work Schedule: 9AM-5PM, M-F
Salary Range: 70,000 - 78,000
The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above hiring range represents the University’s good faith and reasonable estimate of the range of possible compensation at the time of posting.
Position Summary
Reporting to the Template Team Manager, the Template Management Analyst will support ColumbiaDoctors’ practices by managing provider schedule templates for our outpatient practices.
The analyst will be responsible for determining that the requested template changes are appropriate and meet organizational standards. The analyst will triage requests, complete the build, conduct user testing, and close the loop with requesting practices.
Additional Analyst responsibilities will include provider template audits, practice access improvement projects, and supporting build and analysis for patient self-scheduling workflows.
Responsibilities

Responsibilities

Oversee and complete requested changes to provider schedule templates, including the creation of new provider schedules, maintenance of existing provider schedules, and closure of provider schedules.
Ensure that schedule template requests and related communications are tracked, schedule build is tested to ensure changes meet customer needs, and requests are fulfilled in a timely manner while meeting service level standards.
Regularly meet with practice representatives to audit and review provider templates and confirm they are meeting organizational access goals and guidelines.
Request and document EHR system changes required for template build for completion by central IT analysts and software vendors to update scheduling systems. System changes include the technical components needed for appropriate template build, such as new visit types, block associations, updates to provider visit durations, etc.
Follow organizational access and template design guidelines and adhere to enterprise-wide Epic standards.
Support access initiatives, such as increased uptake of patient self-scheduling, by ensuring that provider templates support project goals.
Performs all other duties as assigned within the scope of practice and/or training.