Template - St. James Positions at Red Wing Shoe Company

Red Wing, Minnesota, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Jun, 26

Salary

15.07

Posted On

19 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Verbal Communication, Written Communication, Attention To Detail, Interpersonal Relationships, Menu Knowledge, Cash Handling, Financial Reconciliation, Team Coordination, Hospitality

Industry

Manufacturing

Description

Company Description The St. James Hotel is an iconic, boutique hotel providing modern conveniences, yet steeped in rich history and Victorian charm. The Hotel offers luxurious amenities and culinary delights delivered by remarkable hospitality professionals. The targeted hiring range for this position is $11.54 - $15.07 per hour depending on qualifications; however, the expanded salary range provides opportunities for advancement. Our salary ranges are determined by role, level, and job location. Within the range, individual pay is determined by factors including job-related skills, competencies, experience, and relevant education, training or a combination of these things and market demand. More information about the specific salary range and benefits for your location will be discussed during the hiring process. Our benefits package for seasonal employees includes a 401(k) match, employee discounts and valuable well-being benefits like free EAP services, financial planning assistance, and well-being coaching, all designed to support your health and financial security. Job Description The St. James Hotel will be your best summer job! We’re making Summer job offers now! We’re looking for engaging team members and we are willing to train people with great attitude and professional style. Work 20-40 hours per week during the summer over a combination of afternoons/evenings and weekends. Extend your availability to work part-time up to 20 hours per week during May, September and October too and we’ll do our best to accommodate your desired work schedule as long as you have availability to work evenings and weekends. The Host/Hostess works as a Front of House Team Member, providing superior hospitality in our Restaurant(s) by: Greeting guests with a smile, answering questions about various menu items, and serving beverages to Guests dining in the restaurant. Host/Hostess provides prompt and personalized service experience that ensures 100% satisfaction. ESSENTIAL DUTIES AND RESPONSIBILITIES · Greets all visitors to the restaurant. Execute service as indicated by Standard Operating Procedures. · Menu knowledge of all food, cocktail, liquor, wine and beer products to ensure the guest receives an enhanced experience. Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately. · Enhance the property’s reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments · Assist in maintaining general cleanliness of the entire Restaurant(s). · Perform preparatory duties as assigned (e.g., polishing, folding, assist in table setup, ensure accuracy and details of reservations). · Comply with all hotel, local, state and federal regulations to guarantee safe and proper food and alcohol service. · Accurately handle cash & reconcile financials at the end of the shift as required. · Coordinate activities with all departments to ensure that services are provided in an efficient and timely manner. Qualifications · Three to six months related customer service experience; or equivalent experience in a similar role. · Able to demonstrate good verbal, written, and communication skills with attention to detail and interpersonal relationships with guests and employees. Additional Information The St. James Hotel is an Equal Opportunity Employer. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. Individuals with disabilities needing assistance in completing an application may contact [email protected] or call 651-388-8211. Please view Equal Employment Opportunity Posters provided by OFCCP at https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm All offers of employment are contingent on satisfactory results of a background check and drug screen. Red Wing Shoe Company, Inc. is a drug-free workplace. Red Wing Shoe Company will not be using recruitment agencies or firms to fill this position and we will not accept unsolicited resumes or candidate information. No agency calls please. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Responsibilities

As a Front of House Team Member, the Host/Hostess is responsible for greeting guests with a smile, answering menu questions, serving beverages, and providing prompt, personalized service to ensure guest satisfaction. Essential duties include executing service according to SOPs, maintaining menu knowledge, assisting with restaurant cleanliness, performing preparatory duties, and accurately handling cash transactions.