FULL TIME EQUIVALENT SALARY (BASED ON A 37 HOUR WORKING WEEK)

£31586 - £34314
Occupational group
Housing
Job term
Full Time
Appointment type
Permanent
Hours
37
Division
Legal Services & Partnerships - Directorate
Closing Date
26 August 2025
Proposed Shortlisting Date
27 August 2025
Proposed Interview Date
10 September 2025
Place of work
79 Lowgate, Hull HU1 1HP
For an informal discussion please contact
Adam Parkinson
Contact telephone
01482 612062
Temporary Accommodation Officer (2 x 37 hours)
The post requires a Level 4 or equivalent qualification, or relevant equivalent level of experience.
Hull City Council is seeking two committed and proactive individuals to join our Housing Options Team as a Temporary Accommodation Officer.
The role will be to assess housing needs, develop and implement personalised action plans, and coordinate support to help households move on from temporary accommodation into suitable long term accommodation. There is a strong focus on minimising the time households spend in temporary accommodation.
This role involves a combination of office-based working, home working, and outreach work including visits to clients in their homes, ensuring a flexible approach to service delivery. Access to a vehicle and a valid driving licence is also essential.

TO DO THIS YOU WILL NEED:

• An expert, up to date knowledge of relevant legislation and caselaw, policies, procedures, trends and wider Housing Access pressures and priorities in order to make decisions on more complex cases
• Excellent interpersonal skills, and be able to demonstrate empathy, patience, and the ability to work in a solution-focused way with a diverse range of clients.
• To be adaptable and able to manage a busy caseload, making decisions under pressure while balancing competing priorities.
• To be able to work independently, often in challenging situations, using your initiative to ensure the best possible outcomes for the clients you support.
  For more information and an informal discussion about this role, please contact Adam Parkinson by email at Adam.parkinson2@hullcc.gov.uk
  Please ensure that your application demonstrates how you meet the essential criteria against the person specification as listed in the job description.
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  Please ensure that you complete and submit your application by midnight on the closing date.
  We are committed to increasing the diversity, equity, and inclusion within our workforce to represent the people we serve and build an environment in which everyone can feel like they belong. We encourage people from all backgrounds to apply.
  We adopt a ‘name blind’ approach to shortlisting. Recruiting managers will not have access to personal information, including your name and contact details, until a shortlisting decision has been made. Equality monitoring information is not accessible by recruiting managers at any stage.
  We reserve the right to amend the dates associated with this advert, which may include closing the advert early where required.
  The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment.
  Hull City Council embraces the principles of WorkSmart and this post has been identified as a suitable role. WorkSmart principles create opportunities facilitating a combination of working in the office, ad hoc homeworking, or working from various locations, therefore being flexible about where/ how you carry out your role, the specific opportunities available will be discussed at interview.

Please refer the Job description for details