Place and Economic Growth
Communities Directorate
Temporary Accommodation Move on Support Officer
Ref: 000955
Contract: Permanent
Salary: £34,434 - £38,220 per annum (Grade 6)
Hours: 36.66 per week
Based: The Office is based at Civic Centre, West Street, Oldham, OL1 1UT
Closing Date: Sunday 7th September 2025
Shortlisting & Interview Dates: TBC.

KEY REQUIREMENTS:

• To complete and action move on plans that support and deliver the aims of the customers Personal Housing Plans (PHPs) as legally required within the Homelessness Reduction Act 2017. Your work will involve working with Housing Pathway Advisors and other agencies to encourage and enable customers to recognise, accept and successfully develop skills for independent living
• To continuously review and assess customer’s needs accurately in accordance with all relevant legislation including Care Act 2014, the Children Act 1989, Housing Act 1996 Part VII, the Homelessness Reduction Act 2017 and other relevant legislation and case law.
• To provide housing and tenancy management services to homeless people ensuring high standards of service delivery focused to their needs and to ensure they can successfully sustain and manage their tenancies.
• To ensure all offers of accommodation comply and give consideration to the requirements under The Homelessness (Suitability of Accommodation) (England) Order 2012

ABOUT US:

We want Oldham to have vibrant, safe neighbourhoods where people are proud to live with opportunities for healthier, more fulfilled lives; and a sustainable, thriving economy. As we look to the future, the challenges may be significant, but so are the opportunities. We’ve identified three missions with our residents and partners, focusing on what will deliver the biggest impact:
A Great Place to Live, Healthier, Happier Lives, and Green and Growing.
We’re looking for candidates who will support us to achieve our ambitions and we encourage you to download our Corporate Plan: Ready for the Future and our Oldham Plan for further information.

IMPORTANT INFORMATION:

Please note that should a vacancy that has been released for internal or external recruitment be deemed suitable for a current employee at risk of redundancy, it can be pulled back at any point, up to the post being formally offered to a candidate who is not at risk of redundancy.
While we embrace the use of AI as an innovative tool to maximise our services at Oldham Council, we are looking for authenticity in applications we receive. We therefore ask you to think carefully if choosing to use AI when completing your application and ask that you ensure you read all instructions carefully and that your application is written by you and reflects your skills, knowledge and enthusiasm.

• To provide advice, support and assistance to customers placed in Temporary Accommodation by managing expectations surrounding their move on options, and identifying any support needs to help them sustain future accommodation utilising a full range of housing options including supported, social and private rented sector accommodation
• To arrange and sustain appropriate placements and provide an intensive housing management function for the temporary accommodation units ((including void management, ordering of cleaning, ordering and monitoring of repairs, tenancy and furniture management), while maximising the Council’s temporary accommodation income collection process
• Work collaboratively with agencies externally and internally while advocating and negotiating on behalf of vulnerable customers, some with multiple and complex needs, to access appropriate services and engage in long-term housing options.