Department
82-Accounting
Location
Headquarters/Corporate
Position Type
Full Time
Salary
Date
2025.03.28
Description
We are looking for a temporary Accounts Receivable (AR) Collections Specialist to support our Service Department. This role will focus on collecting outstanding payments primarily through phone and email, as well as researching and resolving billing issues.

MINIMUM QUALIFICATIONS:

• 2+ years of experience in AR or collections preferred.
• Comfortable making collection calls and sending professional email communications.
• Strong organizational skills and attention to detail.
• Familiar with Excel and basic accounting systems.
• Reliable, self-motivated, and able to hit the ground running.
  United Mechanical is an Equal Opportunity Employer and embraces diversity in our employee population. We provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.

• Review AR aging reports and prioritize collection activities.
• Reach out to customers via phone and email to follow up on outstanding invoices.
• Follow up with clients on outstanding invoices related to service WOs.
• Research billing issues and gather supporting documentation (contracts, POs, etc.) to resolve disputes.
• Coordinate with service coordinators, technicians, and project managers to validate completed work and billing details.
• Work with internal teams to clarify or correct invoice discrepancies.
• Investigate and resolve discrepancies between WOs, client records, and invoices.
• Provide updates and reports to the team on collection progress.
• Maintain up-to-date aging reports and collection logs specific to service accounts.
• Escalate delinquent accounts and support external collection efforts when needed.
• Communicate professionally with clients regarding payment terms, overdue accounts, and billing issues.
• Generate and submit regular reports on collections performance, and aging analysis.